Marty Peterson
Nashville
Summary
Dynamic Property General Manager with a proven track record at Placemakr, excelling in strategic planning and financial management. Elevated guest satisfaction through innovative problem-solving and team building, while driving profitability and operational efficiency. Recognized for leadership development and achieving significant revenue growth, fostering a culture of excellence and accountability.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Property General Manager
Placemakr
Nashville
11.2025 - Current
- Provided executive leadership for all aspects of hotel operations, ensuring seamless service delivery across front office, housekeeping, and maintenance.
- Elevated guest satisfaction scores by delivering personalizing issue solutions, proactively resolving concerns, and creating a community for repeat clientele.
- Led comprehensive property management initiatives, including capital planning, preventive maintenance, and longterm infrastructure investment.
- Built and led a high-performance leadership team through succession planning, executive coaching, and a culture of service excellence.
- Oversaw financial strategy for hotel and multifamily portfolios, including budgeting, cost discipline, and revenue optimization to drive sustained profitability.
- Partnered with hotel sales and revenue management teams to align operational execution with group, corporate, and transient sales strategies.
- Conducted regular meetings with investors and executive leaders to review hotel financial performance, forecasts, and key strategic initiatives.
General Manager
Jack Browns Burger and Beer Joint
Nashville
06.2023 - 10.2024
- Led full P&L ownership, driving profitability through disciplined budget management and reducing controllable operating expenses by 12%.
- Executed operational strategies aligned with brand standards, improving efficiency, consistency, and guest satisfaction.
- Cultivated strategic vendor and supplier partnerships to enhance quality, control costs, and maintain brand standards.
- Designed a curated beverage program featuring premium local and national offerings, supporting revenue growth and guest experience differentiation.
- Educated staff on new products or beer styles to educate customers.
- Coordinated staff training sessions to ensure compliance with company policies and procedures.
- Analyzed operational performance and guest feedback to identify opportunities, implement corrective action plans, and elevate overall execution.
Account Manager
The Apartment Source
Chicago
04.2020 - 06.2023
- Served as primary client liaison for ownership groups, providing strategic guidance on asset performance, pricing strategy, and capital optimization.
- Built and launched the company's Account Manager function, establishing processes, performance standards, and training programs adopted company-wide.
- Delivered regular performance reporting and market insights to ownership, ensuring transparency, alignment, and informed decision-making.
- Conducted market and competitive analyses to optimize pricing, drive revenue growth, and increase occupancy velocity.
- Developed and executed revenue and sales strategies, consistently exceeding performance targets.
- Led, mentored, and developed a high-performing team of leasing professionals, emphasizing service culture, accountability, and results.
- Championed a hospitality-driven, client-first experience, ensuring consistent service delivery and long-term relationship retention.
- Recognized as Top Sales Producer (2021 & 2022) and Leasing Agent of the Year (2021 & 2022), generating $451K in revenue in 2022.
Education
Columbia College Chicago
Chicago, ILSkills
- Strategic planning
- Financial management
- Problem solving
- Adaptability and flexibility
- Team building
- Leadership development
- 3-tier system proficiency
Certification
Level 1 Certified Cicerone
References
- Ashley Tindall, Freixenet Mionetto USA, Tennessee State Manager, (618) 303-7080
- Tyson Shultz, The Apartment Source, Owner & Managing Broker, (708) 769-0279
- Colleen Walsh, Four Corners Hospitality, Operations Director, (708) 308-9246
Timeline
Property General Manager
Placemakr
11.2025 - Current
General Manager
Jack Browns Burger and Beer Joint
06.2023 - 10.2024
Account Manager
The Apartment Source
04.2020 - 06.2023
Columbia College Chicago