Mary Bailey
Waverly
Summary
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Overview
8
8
years of professional experience
Work History
Store Manager
Dollar General Store
07.2020 - Current
- Directed daily operations to ensure efficient store performance and customer satisfaction.
- Trained and mentored staff on best practices in customer service and inventory management.
- Implemented inventory control measures to reduce shrinkage and optimize stock levels.
- Resolved customer complaints swiftly, maintaining high standards of service excellence and loyalty.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Developed employee schedules to maximize productivity and accommodate peak hours effectively.
Sales Associate
Walmart
03.2018 - 07.2020
- Implemented visual merchandising standards to optimize product displays and attract customers.
- Participated in inventory management processes to maintain stock levels and reduce shrinkage.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
GED -
Buckeye High School
Deville, LASkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Training and mentoring
- Friendly and positive
- Team leadership and coaching
- Outstanding communication skills
- Store merchandising
- Inventory management
Timeline
Store Manager
Dollar General Store
07.2020 - Current
Sales Associate
Walmart
03.2018 - 07.2020
GED -
Buckeye High School