Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Bailey

Waverly

Summary

Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.

Overview

8
8
years of professional experience

Work History

Store Manager

Dollar General Store
07.2020 - Current
  • Directed daily operations to ensure efficient store performance and customer satisfaction.
  • Trained and mentored staff on best practices in customer service and inventory management.
  • Implemented inventory control measures to reduce shrinkage and optimize stock levels.
  • Resolved customer complaints swiftly, maintaining high standards of service excellence and loyalty.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Developed employee schedules to maximize productivity and accommodate peak hours effectively.

Sales Associate

Walmart
03.2018 - 07.2020
  • Implemented visual merchandising standards to optimize product displays and attract customers.
  • Participated in inventory management processes to maintain stock levels and reduce shrinkage.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

GED -

Buckeye High School
Deville, LA

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Training and mentoring
  • Friendly and positive
  • Team leadership and coaching
  • Outstanding communication skills
  • Store merchandising
  • Inventory management

Timeline

Store Manager

Dollar General Store
07.2020 - Current

Sales Associate

Walmart
03.2018 - 07.2020

GED -

Buckeye High School
Mary Bailey