Mary E. Mitchell
Elizabethton,TN
Summary
I am a hardworking and dedicated individual who takes pride in outstanding performance in every task I undertake. I am eager to learn new skills as well as utilize my current abilities and work ethic while creating a long term mutually beneficial relationship with an established organization.
Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures.
Diligent [Desired Position] with background in providing compassionate patient care and assistance with daily activities. Successfully supported medical teams in delivering high-quality healthcare services. Demonstrated exceptional communication and patient management skills, ensuring comfort and well-being.
Patient-focused [Job Title] with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring vital signs, performing wound care and assisting with daily living activities. Demonstrated ability to provide emotional support to patients and families.
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds.
Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Experienced healthcare professional prepared to contribute to patient care and support. Adept at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. Strong focus on teamwork, adaptability, and achieving outcomes. Skilled in patient communication, basic medical procedures, and maintaining clean, safe environment. Reliable, flexible, and ready to meet changing needs.
Overview
24
24
years of professional experience
1
1
Certification
Work History
CNA
The Waters of Bristol
09.2023 - 02.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Transported patients between rooms and appointments or testing locations.
- Upheld infection control and prevention policies across different patient-facing areas.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Supported needs of 20+ residents under long-term care.
CNA
Greystone Health Care
06.2023 - 09.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
CNA
The Waters of Roan Highlands
02.2019 - 06.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
- Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
- Contributed to successful discharge planning through coordination with social services and rehabilitation facilities.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Supported needs of 20+ residents under long-term care.
- Transported patients between rooms and appointments or testing locations.
- Upheld infection control and prevention policies across different patient-facing areas.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Delivered high-quality care to dementia patients in hospital facility.
- Delivered high-quality care to 20 patients in hospital facility.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
CNA
Ballad Health System
01.2019 - 02.2019
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
CBA for Unicoi County Long Term Care
Mountain States Health Alliance
04.2017 - 10.2017
- Duties to include, bathing, dressing, ADL of residents, apt reminders, using Holyer lift, Sabina lifts, wheel chairs, feeding residents, also part of Shower Team and Quapi meetings
- Duties to include bathing, dressing residents, feeding residents, appoint reminders, for the residents of center
- Developed strong rapport with patients through active listening skills which resulted in increased trust between nurse and patient.
- Demonstrated excellent time management skills by prioritizing tasks and delegating responsibilities to nursing staff as needed.
- Provided emotional support to patients and their families during difficult times while maintaining professional boundaries.
- Reduced hospital readmissions by closely monitoring patients'' health and effectively communicating with interdisciplinary teams.
- Enhanced patient care by developing and implementing individualized care plans for long-term care residents.
- Participated in quality improvement initiatives aimed at enhancing patient safety and overall satisfaction within the long-term care setting.
- Acted as a patient advocate, ensuring that all patients'' rights were upheld and addressed any concerns or issues that arose during their stay in the facility.
- Educated patients and their families on disease processes, medical treatments, and self-care management techniques.
- Assessed patients' pain levels and provided appropriate interventions to maintain optimal comfort during their stay in the long-term care facility.
- Improved patient satisfaction by providing compassionate, personalized nursing care to long-term care residents.
- Collaborated with physicians and other healthcare professionals to develop and adjust comprehensive treatment plans as needed.
- Served as a primary liaison between patients, families, and healthcare providers to promote effective communication and continuity of care.
- Conducted thorough assessments of patient conditions upon admission to the long-term care facility to ensure appropriate level of care.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints, and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
CNA
Center of Aging and Health
07.2016 - 04.2017
- Worked at Center or Aging and Health as RA Resident Assistant while going to CNA class to obtain Certification and State Lic of Tennessee
Direct Support Profession
RHA Healthcare Services LLC
05.2015 - 07.2016
- Assisting developmentally delayed adults in their daily living skills - such as personal hygiene, meal preparation, financial assistance & decisions, record keeping, and house cleaning
- Also administering daily medications, licensed by the State of Tennessee, to ensure safety and health
Direct Support Staff
Sunrise Community
09.2011 - 05.2015
- Providing residential home care service for clients with MRD/DIDD including assistance with daily living skills, medication administration, and encouraging/facilitating involvement in community events
Certified Caregiver Aide
CareCentral of TN
04.2011 - 09.2011
- Administering non-medical home health care to include daily medication reminders, assistance in daily self-help skills such as bathing, dressing and light housekeeping
- Feeding assistance to all senior clients and physical support with ROM exercise for ambulatory clients
Assistant Manager
Thaxton Investments dba Covington Credit
02.2007 - 03.2010
- Managing daily operation of cash drawer and bank deposits
- Initiated outside collections on past due accounts
- Fielded all customer service calls and inquiries while maintaining operational reports
Agent
HSN Fulfillment Center Express Employment Services
10.2006 - 02.2007
Office Manager
Walters Management Co. dba Service Loan Co.
03.2004 - 10.2006
Senior Customer Service Representative
Pioneer Credit
09.1999 - 02.2004
Education
PCP classes - EKG monitoring, Phlebotomy
MT States Health Alliance
10.2017
CNA -
Center of Aging and Health
08.2016
Direct Support Profession -
RHA Healthcare Services LLC
Kingsport, TN07.2016
Direct Support Staff -
Sunrise Community
Greeneville, TN05.2015
Skills
- Word processing
- Microsoft Office
- Word
- Excel
- PowerPoint
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Bathing assistance
- Attention to detail
- HIPAA compliance
- Feeding assistance
- Basic life support
- Dressing assistance
- Maintaining confidentiality
- End-of-life care
- Compassionate communication
- Patient transfers
- Emotional support
- Emergency response
- Clinical documentation
- Problem-solving
- Multitasking and organization
- Critical thinking
- Active listening
- Flexibility and adaptability
- Conflict resolution
- Patient advocacy
- Health monitoring
- Cultural sensitivity
- Toileting assistance
- Patient hygiene assistance
- Infection control practices
- Lifting and transferring
- Reliable team player
- Recording vital signs
- Safety precautions
- Collecting vital signs
- Bedside manner
- Compassionate
- Patient lifting
- Patient-focused care
- Electronic charting
- Compassionate caregiver
- Geriatric care
- Direct patient care
- Mobility assistance
- Supporting personal needs
- Ambulation assistance
- Companionship and emotional support
- Documenting behaviors
- Responding to emergencies
- Patient relationship building
- Light housekeeping
- Inpatient care
- Maintaining privacy
- Adaptable
- Healthcare ethics
- Specimen collection
- Transporting patients
- Trustworthy companion
- Valid TN driver's license
Certification
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
- Certified Patient Care Assistant/Associate (CPCA/CPCT/A)/Nurse Tech certification- National Healthcareer Association for various patient care roles.
Timeline
CNA
The Waters of Bristol
09.2023 - 02.2024
CNA
Greystone Health Care
06.2023 - 09.2023
CNA
The Waters of Roan Highlands
02.2019 - 06.2023
CNA
Ballad Health System
01.2019 - 02.2019
CBA for Unicoi County Long Term Care
Mountain States Health Alliance
04.2017 - 10.2017
CNA
Center of Aging and Health
07.2016 - 04.2017
Direct Support Profession
RHA Healthcare Services LLC
05.2015 - 07.2016
Direct Support Staff
Sunrise Community
09.2011 - 05.2015
Certified Caregiver Aide
CareCentral of TN
04.2011 - 09.2011
Assistant Manager
Thaxton Investments dba Covington Credit
02.2007 - 03.2010
Agent
HSN Fulfillment Center Express Employment Services
10.2006 - 02.2007
Office Manager
Walters Management Co. dba Service Loan Co.
03.2004 - 10.2006
Senior Customer Service Representative
Pioneer Credit
09.1999 - 02.2004
CNA -
Center of Aging and Health
Direct Support Profession -
RHA Healthcare Services LLC
Direct Support Staff -
Sunrise Community
PCP classes - EKG monitoring, Phlebotomy
MT States Health Alliance
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