Mary Godwin
Nashville
Summary
Detail-oriented production line worker skilled in team collaboration and quality control. Committed to maintaining safety standards and ensuring customer satisfaction through effective communication and problem-solving.
Overview
34
34
years of professional experience
Work History
Production Line Worker
Cobbler Creations
Nashville
02.2023 - Current
- Maintained clean and organized workstations for optimal production flow.
- Collaborated with team members to ensure quality standards were met consistently.
- Inspected finished products for defects and ensured compliance with specifications.
- Monitored inventory levels of materials and reported shortages to supervisors.
- Cleaned work areas regularly to ensure a safe working environment.
- Restocked inventory shelves when necessary.
- Prepared raw materials for production line operations.
Customer service
Curtis Repair Service
Nashville
03.2011 - 08.2016
- Provided excellent customer service throughout each shift.
- Provided customer service to ensure guest satisfaction.
- Ensured guest satisfaction by providing excellent customer service.
- Delivered prompt, accurate, and excellent customer service.
- Monitored customer service calls and emails to identify areas of improvement in customer service processes.
- Provided customer service in a timely manner.
- Provided customer service support to clients.
- Received and processed incoming customer service calls.
- Developed strategies for improving customer service operations.
- Provided customer service in a professional manner.
- Provided excellent customer service by addressing complaints promptly.
Cashier
Sir Pizza
Nashville
04.2013 - 09.2014
- Maintained accurate cash drawer and balanced registers at shift end.
- Provided friendly service while answering customer inquiries and concerns.
- Collaborated with team members to ensure smooth store operations during busy hours.
- Handled food safety procedures while preparing and serving menu items.
- Implemented cleanliness standards throughout the checkout area and dining space.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Followed company security procedures for handling large sums of money.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Personal Support Staff Member
Warm-heart Care
Nashville
01.1992 - 01.2011
- Assisted clients with daily living activities and personal hygiene.
- Provided companionship and emotional support to enhance client well-being.
- Administered medication and monitored health conditions as required.
- Developed trusting relationships with all clients by demonstrating respect for their rights and choices.
- Encouraged physical activity through leisure activities like walks or light exercise routines.
- Implemented behavioral interventions using positive reinforcement strategies when needed.
- Supported clients in problem solving tasks related to money management, budgeting, grocery shopping.
- Organized and implemented activities of daily living for clients in their homes.
- Attended training sessions to stay up-to-date on best practices in patient care.
- Helped plan nutritious meals according to each client's dietary requirements.
- Collaborated with other health professionals to coordinate the care of each client.
- Assisted with medication management by reminding clients when it was time to take medications and helping them organize their medicines.
- Taught basic life skills such as laundry, cooking, cleaning and hygiene habits.
- Supported bathing, dressing and personal care needs.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Assisted with meal planning to meet nutritional plans.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Assisted clients with maintaining good personal hygiene.
- Built strong and trusting rapport with clients and loved ones.
Education
Pearl-Cohn
Nashville, TN12-1990
Skills
- Quality control
- Equipment maintenance
- Inventory management
- Assembly line operations
- Production scheduling
- Process improvement
References
References available upon request.
Timeline
Production Line Worker
Cobbler Creations
02.2023 - Current
Cashier
Sir Pizza
04.2013 - 09.2014
Customer service
Curtis Repair Service
03.2011 - 08.2016
Personal Support Staff Member
Warm-heart Care
01.1992 - 01.2011
Pearl-Cohn