MARY KOEHLER
Lebanon
Summary
Experienced restaurant manager and current Team Leader with seven years of McDonald's management experience in New York. Strong background in employee training, scheduling, inventory, food operations, cash drawers, deposits, customer service, and fast-paced shift leadership. Brings current team leadership, coaching, safety, and continuous improvement experience. First Aid and CPR certified and seeking a hands-on restaurant opportunity in a team-focused environment.
Overview
1
1
Certification
4
4
years of professional experience
Work History
RESTAURANT MANAGER
McDonald's
New York
- Managed daily restaurant operations in a fast-paced food service environment.
- Supervised, trained, and developed employees on restaurant procedures, food safety, customer service, and performance expectations.
- Created employee schedules and coordinated shift coverage based on staffing and business needs.
- Managed cash drawers, register accountability, and bank deposits.
- Completed inventory counts, monitored product levels, and supported food and supply needs.
- Oversaw food preparation, service standards, cleanliness, and restaurant organization.
- Handled customer complaints and resolved service concerns professionally.
- Assigned workstations, coordinated breaks, and directed daily shift operations, including opening and closing responsibilities.
TEAM LEADER / LOGISTICS EXPERT
DENSO Logistics Nashville
Nashville
01.2023 - Current
- Lead employees in a fast-paced team environment and coordinate daily work based on operational priorities.
- Train and coach employees on procedures, safety, quality, and performance expectations.
- Communicate priorities, answer employee questions, and resolve day-to-day operational concerns.
- Support a safe, organized, and productive workplace while identifying ways to improve workflow and team performance.
- Conduct employee and process audits and work with leadership to meet daily operational goals.
Education
High School Diploma -
Suffern High School
Suffern, NY05.1998
Skills
- Restaurant Operations
- Shift Leadership
- Employee Training
- Scheduling
- Team Development
- Inventory
- Food Operations
- Cash Drawers
- Deposits
- Customer Complaint Resolution
- Safety & Standards
- Workflow Coordination
- Coaching
- Customer Service
- First Aid & CPR
Certification
- First Aid Certified | CPR Certified
- Seven years of restaurant management experience.
- Current Team Leader with extensive employee training and coaching experience.
ADDITIONAL EXPERIENCE
Hospitality experience as a Marriott Night Auditor, including guest service, overnight operations, financial reconciliation, reporting, reservations, and independent problem-solving. Earlier resident care experience supporting individuals with dementia and Alzheimer's disease in a nursing home environment.
Timeline
TEAM LEADER / LOGISTICS EXPERT
DENSO Logistics Nashville
01.2023 - Current
RESTAURANT MANAGER
McDonald's
High School Diploma -
Suffern High School