Mary Sanderlin Robinson
Nashville
Summary
Assistant Director with expertise in strategic planning, budget management, and team leadership. Proven track record in streamlining operations and delivering projects on time and within budget. Successful in developing high-performance teams through effective communication and training initiatives. Demonstrated ability to enhance organizational efficiency and implement innovative solutions for positive change.
Overview
24
24
years of professional experience
Work History
Assistant Director
Vanderbilt Medical Center
Nashville
01.1999 - 05.2023
- Managed daily workflow of personnel by assigning tasks, tracking progress and providing assistance when needed.
- Developed protocols for handling confidential information within the organization.
- Created training materials for new employees on company policies and procedures.
- Collaborated with other departments to improve interdepartmental communication.
- Created and maintained reports on operational performance metrics.
- Established standards of excellence for customer service delivery throughout the organization.
- Monitored staff performance, provided feedback and conducted annual reviews.
- Evaluated existing systems and processes in order to recommend improvements.
- Coordinated daily operations and managed workflow to enhance productivity.
- Implemented process improvements to increase efficiency and effectiveness.
- Developed and maintained relationships with external partners and vendors.
- Assisted in developing and implementing strategic plans to achieve organizational goals.
- Oversaw the maintenance and updating of organizational databases and records.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved customer inquiries and complaints requiring management-level escalation.
Education
Bachelor of Science - Business Administration And Management
Aquinas College
Nashville, TN05-2005
Skills
- Stakeholder engagement
- Business development
- Strategic planning
- Staff management
- Financial management
- Financial administration
- Process optimization
- Managing operations and efficiency
References
References available upon request.
Timeline
Assistant Director
Vanderbilt Medical Center
01.1999 - 05.2023
Bachelor of Science - Business Administration And Management
Aquinas College
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