Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Underwood

Nashville

Summary

Dynamic nursing leader with a proven track record, enhancing patient outcomes through evidence-based practices and effective team collaboration. Skilled in staff recruitment and retention, I foster professional development while ensuring compliance with health regulations, driving quality improvement and patient safety initiatives.

Dedicated to promoting quality patient care and satisfaction and offering experience in nursing and healthcare administration. Possesses proven track record of developing and implementing comprehensive nursing policies, providing excellent leadership and mentoring, and maintaining compliance with regulatory standards.

Highly skilled and enthusiastic professional with more than [Number] years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.

Overview

9
9
years of professional experience

Work History

Director of Nursing

Nashville Center for Rehabilitation and Healing
08.2018 - 03.2023
  • Directed nursing staff to ensure high-quality patient care and compliance with health regulations.
  • Implemented evidence-based practices to enhance patient outcomes and safety standards.
  • Developed and managed nursing workflows, optimizing resource allocation and team efficiency.
  • Mentored and trained nursing personnel, fostering professional development and skill enhancement.
  • Collaborated with interdisciplinary teams to create comprehensive care plans tailored to patient needs.
  • Evaluated nursing practices and protocols, driving improvements in service delivery and operational effectiveness.
  • Spearheaded initiatives to improve patient satisfaction through enhanced communication strategies.
  • Monitored compliance with state and federal regulations, ensuring adherence across all nursing departments.

Director of Nursing

Crestview Rehabilitation Center
05.2014 - 07.2016
  • Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
  • Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
  • Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
  • Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
  • Performed rounds to observe care and interview staff, residents, and families.

Education

Associate of Applied Science - Nursing

Columbia State Community College
Columbia, TN
02-1993

General Cirriculum

John Overton Comprehensive High School
Nashville, TN
06-1980

Skills

  • Nurse education and training
  • Leadership and guidance
  • Quality improvement
  • Strong work ethic
  • Staff recruitment and retention
  • Professional development
  • Staff scheduling
  • Critical thinking
  • Relationship building
  • Documentation and reporting
  • Multidisciplinary team collaboration
  • Issue resolution
  • Schedule preparation
  • Interdepartmental collaboration
  • Clinical leadership
  • Patient safety protocols

Timeline

Director of Nursing

Nashville Center for Rehabilitation and Healing
08.2018 - 03.2023

Director of Nursing

Crestview Rehabilitation Center
05.2014 - 07.2016

Associate of Applied Science - Nursing

Columbia State Community College

General Cirriculum

John Overton Comprehensive High School
Mary Underwood