Mary Winter
IHOP
Kingsburg
1
Certification
5
years of professional experience
Hands-on restaurant leader with 10+ years of experience in restaurant overall. Strong team builder, coach, and problem solver, earning top ratings in key indicators of guest satisfaction. Proven ability to control costs across labor and inventory.
Work History
General Manager
4 Years- Directed restaurant operations, ensuring guest satisfaction and food quality in alignment with brand standards.
- Controlled labor, inventory, and food costs to support efficient restaurant performance.
- Managed staffing, scheduling, and onboarding to maintain coverage and support daily business needs.
- Monitored cash handling, deposits, and financial reporting for accuracy and accountability.
- Trained and coached team members on service procedures, safety practices, and operational standards.
- Enforced food safety, sanitation, and compliance requirements across front- and back-of-house areas.
Assistant Manager
7 Months- Supervised daily restaurant operations, maintaining service standards across front-of-house and kitchen teams.
- Trained team members on guest service, food safety, and IHOP operational goals.
- Monitored cash handling and end-of-shift reconciliation.
Education
Bachelor of Science - Criminology
Skills
Leadership and team building
Problem solving
Hands-on operations management
Certification
- Certified ServSafe Food Manager
Timeline
General Manager
IHOP
11.2022 - CurrentRead More
Assistant Manager
IHOP
04.2022 - 11.2022Read More
East Tennessee State University
Bachelor of Science from Criminology
Read More