Mary Beth Winger
Madisonville, Tn
Summary
Proven Warehouse Operations Trainer at Red Stag Fulfillment, adept in forklift operation, training and material safety, continuously seeking to improve team performance and safety protocols. Leveraging strong ethics and self-motivation, I excel in logistics and interdisciplinary care, significantly improving operational efficiency and workplace safety.
Overview
25
25
years of professional experience
Work History
Warehouse Operations Trainer
Red Stag Fulfillment
09.2022 - Current
- Loaded, unloaded and moved material to and from storage and production areas.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Pick and pack orders
- Checked packages and merchandise for damage.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Performed general housekeeping and cleaning tasks.
- Used hand-held devices and computers to record and monitor inventory.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Acknowledged safety issues and contacted supervisor regarding concerns and for quick resolution.
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
- Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
- Moved products using forklifts and other equipment, consistently meeting challenging performance goals.
- Measured dimensions of finished pieces for conformance to specifications.
- Identified inadequate materials and faulty equipment and brought to supervisors' attention.
- Facilitates learning for new team members (i.e. inbound, outbound, kitting, returns and damages and inventory)
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Collaborated with subject matter experts to create accurate training content.
- Delivered presentations to facilitate learning and retention among diverse audiences.
- Provided coaching and mentoring to employees.
- Helped implement onboarding program.
- Train team members on safe forklift operation and evaluate their performance for certification.
- Inspected worksites, practices, and gear for compliance with established safety standards.
- Conducted investigations into incidents and reported on findings.
- Conduct training to address performance and knowledge issues.
- Collaborated with management to develop strategic safety goals, promoting a strong culture of workplace safety.
Delivery Courier
Self
03.2020 - Current
- Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
- Drove safely at all times to avoid accidents and harm.
- Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management and peers.
- Answered customer inquiries regarding shipments and provided updates on package arrival.
- Tracked delivery information, mileage and fuel use while on shift.
Garden Center Merchandiser
Plant Partners
10.2021 - 07.2022
- Monitored and replenished display inventory and restructured according to available stock.
- Managed aesthetically pleasing displays to showcase company products and increase sales.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Created interior displays to promote products in alignment with corporate sales objectives.
- Organized store merchandise racks by size, style and color.
- Promoted seasonal products and trends to move stock and prepare for incoming inventory.
- Arranged consistent shelves, bins and racks at 5 locations by following established planograms.
- Carried out day-day-day duties accurately and efficiently.
Care Coordinator
Quality Of Life Home Care
10.2012 - 05.2021
- Recruited, and trained staff, providing direct supervision, ongoing staff development.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from clients and provider.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Completed resident assessments in accordance with current regulations and guidelines.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Used company software and databases to maintain records of services performed and client conditions.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted patients with self-administered medications.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Conferred with supervisor to discuss patient condition and medical care.
Warehouse Worker/ Forklift Operator
Wyeth/ Pfizer Pharmaceuticals
09.1999 - 03.2010
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets, and staged pallets and loads into truck when ready for shipment.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Transported stowed product inventory to various locations throughout unit, labeling and replenishing inventory items, making boxes and loading and unloading trailers to keep stock in proper condition.
- Drove carts, dollies, hand trucks, mobile power-propelled trucks and other moving equipment to move large quantities of merchandise.
- Turned in paperwork outlining orders for inspection before loading, marking load tickets for out of stock items, withholding or completing orders as necessary and inspecting trucks before departure.
- Maneuvered forklift safely in congested and confined areas using skill and technique.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Boosted team performance by moving materials with forklifts and other equipment.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Removed orders from storage, wrapped and staged for shipments.
- Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
- Changed out forklift batteries and connected batteries to battery charger.
- Packed items into appropriate containers for shipment.
- Manually counted Number of picked and packaged orders for any loss.
- Received cargo by lifting and moving it using hand trucks and pallet jacks.
- Inspected equipment for defects and performed repairs or maintenance tasks.
- Unloaded materials and goods at designated locations for best project availability.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Coordinated team member movements based on current needs, avoiding safety concerns or delays.
- Promoted a culture of safety awareness through ongoing communication and educational initiatives.
- Conducted safety audits and investigated plant quality issues.
- Organized Safety Committee meetings regularly to discuss updates on ongoing initiatives while actively involving employees in decision-making processes related to health & safety matters.
Education
Licensed Certification - Massage Therapy
East Tennessee School of Massage Therapy
Sweetwater, Tn05.2003
Diploma -
Madisonville High School
Madisonville, TN05.1994
Skills
- Microsoft Excel
- Forklift Operation
- Microsoft Word
- Material Safety Data Sheet
- Occupational Health and Safety
- Damage Reports
- Inspect Material
- Safety Training
- Cleaning and Organizing
- Punctual and Dependable
- Self-Motivated and Disciplined
- Goals and Performance
- Safety Protocols
- Serve Customers
- Warehouse Coordination and Support
- Logistics
- Community Activities
- PPE Usage
- Strong Ethics
- Interdisciplinary Care
Timeline
Warehouse Operations Trainer
Red Stag Fulfillment
09.2022 - Current
Garden Center Merchandiser
Plant Partners
10.2021 - 07.2022
Delivery Courier
Self
03.2020 - Current
Care Coordinator
Quality Of Life Home Care
10.2012 - 05.2021
Warehouse Worker/ Forklift Operator
Wyeth/ Pfizer Pharmaceuticals
09.1999 - 03.2010
Licensed Certification - Massage Therapy
East Tennessee School of Massage Therapy
Diploma -
Madisonville High School
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