Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Beard

Cleveland

Summary

Dynamic Office Manager with extensive experience at The Vein Institute, excelling in customer service and office administration. Proven track record in managing financial records and enhancing team productivity through effective scheduling and task delegation. Skilled in insurance processes and maintaining confidentiality, ensuring seamless operations and client satisfaction.

Overview

16
16
years of professional experience

Work History

Office Manager/Medical Billing Coordinator

The Vein Institute
06.2015 - Current
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Assist Doctor with Daily Duties as needed
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Take call during the week/ weekends
  • Posting and Running Payments
  • Calling Insurance to follow up regarding claims
  • Predeterminations
  • Schedule Peer to Peers as needed
  • Handles Conflicts with Patients when needed
  • Order supplies
  • Maintain Front Office's needs and schedules
  • Check in and check out

Office Manager

Advanced Surgical Concepts
02.2015 - 06.2016
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Scheduled procedures/ Appointments
  • Managed Front Office
  • Answered Phones and directed calls to appropriate places
  • Insurance Benefits
  • Predeterminations and Precerts
  • Scanned files

Front Desk Receptionist

Internal Medicine Group
03.2009 - 09.2013

Occupational Medicine

Checked in and out patients

Entered CPT Codes

Filed Charts

verified Insurance

Answered Phones

Scheduled Patient Appointments


Education

Lawrence North High School
Indianapolis, IN

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Insurance
  • Scheduling Procedures

Timeline

Office Manager/Medical Billing Coordinator

The Vein Institute
06.2015 - Current

Office Manager

Advanced Surgical Concepts
02.2015 - 06.2016

Front Desk Receptionist

Internal Medicine Group
03.2009 - 09.2013

Lawrence North High School
Mary Beard