Mary Grace Dalton
Chattanooga
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Hellbender Bed & Beverage
Blowing Rock
08.2022 - 05.2026
- Providing attentive and exceptional service to guests while maintaining a high volume pace.
- Crafted cocktails while developing rapport and involvement with guests.
- Exercised strong team collaboration, assisted in maintaining inventory, and handled cash and credit payments.
- Handled bank deposits, liquor/dry inventory and placed truck orders.
Server
Grandfather Golf and Country Club
Linville
04.2022 - 08.2022
- Enhanced fine dining experience by ensuring guest satisfaction through attentive service.
- Coordinated event planning efforts to elevate guest experiences and satisfaction.
Server
Vienni Ristobar
Holly Springs
04.2021 - 08.2021
- Maintained dining room ambiance with a professional yet enthusiastic tone.
- Remained attentive and available to support guest needs.
- Provided guests with information regarding their meal or drink selection.
Host & To-go specialist
Hickory Tavern
Holly Springs
09.2019 - 04.2021
- Pleasantly greeted and seated guests while sustaining a cohesive rotation for servers.
- Managed phone calls and to-go orders.
- Preparing the dining room for parties and events.
Education
Bachelor's of Science - Public Relations, Communications - Minor in Hospitality and Tourism Management
Appalachian State University
Boone, NC05-2026
Aspire Appalachian Transfer Program -
Caldwell Community College
Boone, NC08-2023
High school diploma -
Holly Springs High School
Holly Springs, NC05-2021
Skills
- Point-of-sale system
- Order management
- Positive and professional
- Point of sale (POS) system operations
- Multitasking and organization
- Inventory management
- Public relations
- Customer service
Volunteer Experience
- Oasis, Boone, N.C.
- Mountain Dog Cafe, Foscoe, N.C.
- Williams Y.M.C.A, Linville, N.C.
Academic Affiliations
- Appalachian Society for Communication Studies
- Public Relations Student Society of America
- Tau Sigma Transfer Student National Honors Society
Certification
- Cvent Certification - Cvent
- Your Role In Preventing Human Trafficking: Recognize the Signs - P.A.C.F.T
Timeline
Assistant General Manager
Hellbender Bed & Beverage
08.2022 - 05.2026
Server
Grandfather Golf and Country Club
04.2022 - 08.2022
Server
Vienni Ristobar
04.2021 - 08.2021
Host & To-go specialist
Hickory Tavern
09.2019 - 04.2021
Bachelor's of Science - Public Relations, Communications - Minor in Hospitality and Tourism Management
Appalachian State University
Aspire Appalachian Transfer Program -
Caldwell Community College
High school diploma -
Holly Springs High School