Mason Everett
MEMPHIS
Summary
Detail-oriented individual with a versatile background in customer service and technical roles. Known for implementing safety protocols and training team members, driving operational excellence and compliance with health regulations.
Overview
10
10
years of professional experience
Work History
Hardwood Floor Technician
901 Elite Floors
Memphis, TN
03.2026 - Current
- Conducted routine inspections to identify maintenance needs and ensure optimal performance of flooring.
- Implemented efficient workflows, reducing downtime during maintenance operations for improved service delivery.
- Collaborated with team members to execute large-scale floor maintenance projects in commercial settings.
Sign Installer
Balton Sign
Cordova, TN
04.2025 - 02.2026
- Installed signage using precision tools and equipment to ensure high-quality displays.
- Collaborated with clients to determine design specifications and installation requirements.
- Trained junior installers on best practices for sign installation and safety protocols.
Firehouse Subs Manager
Firehouse Subs
Memphis, TN
02.2024 - 03.2025
- Supervised daily operations to ensure optimal service and product quality.
- Trained and mentored staff on customer service best practices and operational procedures.
- Implemented inventory management systems to streamline stock control and reduce waste.
- Developed and enforced safety protocols to maintain compliance with health regulations.
Chick-fil-A Team Manager
Chick-fil-A
Bartlett, TN
03.2022 - 04.2024
- Led team training sessions to improve service efficiency and customer satisfaction.
- Developed and implemented daily operational procedures to enhance workflow consistency.
- Mentored team members, fostering a collaborative environment and promoting individual growth.
Title Clerk
Wolfchase Toyota
Cordova, TN
01.2021 - 03.2022
- Processed vehicle titles and registrations efficiently for customer satisfaction.
- Ensured accuracy in title documentation to comply with state regulations.
- Coordinated with finance and sales teams to streamline title transfer processes.
- Assisted customers in understanding title paperwork requirements and processes.
Host
Carabbas
Memphis, TN
08.2019 - 07.2020
- Welcomed and seated guests promptly, enhancing overall dining experience.
- Managed reservations efficiently using host management software.
- Coordinated with servers and kitchen staff to ensure smooth operations during peak hours.
- Trained new hosts on customer service protocols and seating procedures.
Cable Installation Technician
BTR
Piperton, TN
08.2018 - 03.2019
- Installed internet lines for residential and commercial clients.
- Collaborated with team members to streamline installation processes, improving overall efficiency.
Ice Cream Server
La Michocana
Cordova, TN
01.2017 - 07.2017
- Provided excellent customer service by taking orders and addressing inquiries promptly.
- Operated cash register efficiently, handling transactions accurately and maintaining cash drawer integrity.
- Prepared and served a variety of ice cream flavors, ensuring adherence to food safety standards.
- Maintained cleanliness of serving area, including equipment and utensils, to promote a hygienic environment.
Education
High School Diploma -
Macon Road Baptist
Arlington, TNSkills
- Safety procedures
- Customer service
- Time management
- Power tool operation
- Electrical wiring
- Teamwork
- Problem-solving abilities
Timeline
Hardwood Floor Technician
901 Elite Floors
03.2026 - Current
Sign Installer
Balton Sign
04.2025 - 02.2026
Firehouse Subs Manager
Firehouse Subs
02.2024 - 03.2025
Chick-fil-A Team Manager
Chick-fil-A
03.2022 - 04.2024
Title Clerk
Wolfchase Toyota
01.2021 - 03.2022
Host
Carabbas
08.2019 - 07.2020
Cable Installation Technician
BTR
08.2018 - 03.2019
Ice Cream Server
La Michocana
01.2017 - 07.2017
High School Diploma -
Macon Road Baptist