Mason Miller
Dayton
Summary
Dynamic Shift Leader at Best Buy with a proven track record in team motivation and problem-solving. Expert in cash handling and training, I enhanced workflow efficiency and improved inventory management processes. Committed to fostering a collaborative environment, I consistently delivered exceptional results while upholding safety and quality standards.
Professional with experience in leadership and operations management. Demonstrates strong focus on team collaboration and achieving results. Possesses skills in conflict resolution, time management, and effective communication. Adaptable and reliable, meeting changing needs and ensuring smooth workflow. Prepared to drive team performance and operational excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Leader
Best Buy
11.2022 - 06.2025
- Assisted in daily operations, ensuring smooth workflow and adherence to safety protocols.
- Supported team members in task execution, fostering a collaborative work environment.
- Learned and utilized Point of Sale systems to manage transactions accurately.
- Contributed to inventory management by restocking supplies and organizing merchandise effectively.
- Oversaw daily warehouse operations ensuring efficient workflow and adherence to safety protocols.
- Trained and mentored new team members on proper handling of equipment and materials.
- Coordinated inventory management processes, reducing discrepancies through improved tracking systems.
- Collaborated with management to develop training programs focused on employee performance and safety awareness.
- Analyzed workflow processes to identify bottlenecks and recommend actionable solutions for efficiency gains.
- Upheld company standards of quality and efficiency by routinely reviewing and updating warehouse processes, continuously striving for improvement.
- Optimized space utilization within the warehouse facility, implementing strategic layout planning to accommodate fluctuating inventory levels effectively.
Sales Associate
Mod Wash
12.2021 - 11.2022
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Maintained cleanliness and organization of workspace to enhance customer experience and safety.
- Operated car wash equipment, ensuring compliance with safety protocols and operational standards.
- Assisted in training new staff on procedures, promoting adherence to best practices and company policies.
- Implemented suggestions for process improvements, increasing workflow efficiency and service speed.
- Collaborated with team members to streamline operations during peak hours, enhancing overall productivity.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Digital Arts
Richard O. Jacobson High School
Seminole, FL06-2023
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Flexible schedule
- Team motivation
- Strong verbal and written communication
- Training assistance
- Creative problem solving
- Conflict resolution
- Staff training and development
Certification
- Little Joey License - 2025
- Big Joey License - 2025
- Ap security License - 2025
Timeline
Shift Leader
Best Buy
11.2022 - 06.2025
Sales Associate
Mod Wash
12.2021 - 11.2022
Digital Arts
Richard O. Jacobson High School
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