Matasia Goodwin
Sparta
Summary
Dynamic and dedicated professional with experience at Yert Nutrition, excelling in customer engagement and product knowledge. Proven reliability and punctuality, combined with strong active learning skills, have significantly enhanced team performance and customer satisfaction. Skilled in operating point-of-sale systems, ensuring efficient transactions and a welcoming environment.
Developed strong interpersonal and problem-solving skills in a fast-paced retail environment. Demonstrated ability to manage inventory and provide excellent customer service. Seeking to transition into a new field, leveraging these transferable skills.
Overview
3
3
years of professional experience
Work History
Loaded Tea Shop Employee
Yert Nutrition
01.2025 - Current
- Assisted customers with product selection and provided detailed information on nutritional benefits.
- Maintained the cleanliness and organization of the shop to ensure an inviting shopping environment.
- Operated point-of-sale system efficiently, processing transactions accurately and swiftly.
- Collaborated with team members to restock shelves, ensuring optimal product availability for customers.
Carhop Server
Sonic
09.2022 - 08.2024
- Delivered high-quality customer service while taking and processing orders efficiently.
- Maintained cleanliness and organization of work area, ensuring compliance with health standards.
- Operated drive-thru equipment to facilitate swift order delivery and enhance customer experience.
- Trained new team members on menu items, service protocols, and safety procedures.
Education
High School Diploma -
White County Highschool
Sparta, TN05-2024
Skills
- Patience and resilience
- Reliability and punctuality
- Customer engagement
- Active learning
Affiliations
-Future Health Care Professionals (HOSA)
Timeline
Loaded Tea Shop Employee
Yert Nutrition
01.2025 - Current
Carhop Server
Sonic
09.2022 - 08.2024
High School Diploma -
White County Highschool