Mathi Vathanan T

• Control credit and collection functions to ensure that an acceptable level of risk is maintained, repayments are made on time.
• Monitoring provision for doubtful debts within company target bands.
• Liaise with customers to ensure that effective business relationships are maintained.
• Work closely with Sales management to reduce overdue debt, maximise sales opportunities or improve claims and rebate management

• Supervise, Manage and Drive a team of 14 Accounts receivable associates including 2 Team Leads to achieve client defined SLAs and Metrics across O2C process

• Own Weekly/Monthly call with Sales and Retained team on the Past due transactions, highlight the roadblocks and making sure customer accounts are up to date

• Prepare data for Monthly Operations Review with Client and discuss overall process performance and highlight relevant gaps or concerns

• Manage periodic customer pay-outs as part of Rebate agreement (End to End) and Trade promotional Management

• Manage Rebate accrual analysis vs Sales data on period basis and take further action on the variance if any, coordinate with the relevant team on the fixation

• Manage Month End Close Procedures and balance sheet reconciliation

• Periodically review process with Client & make sure DTP is updated to ensure compliance

• Performing Periodic Self Audit and support Internal & External auditors on the defined controls

• Handling escalation calls with various teams and providing resolution in a timely manner

• Handled various modes of receipts like Cheque, EFT, Cash and applying it on a daily basis with in TAT and with 100% accuracy.

• Daily reconciliation of the cash balances with the bank statement and unapplied cash spread sheet.

• Retrieving the Unapplied Cash Report on daily basis and allocating the receipts to the Invoices based on the Remittance.

• Handled other cash application activities like Offset, W/Off, Journal Entries, Adjustment entries and Reconciliation on the Customer Account.

• Responsible to work on the Claims deducted for Pricing Variance, Short Delivery, Returns, Spoils and Rebate

• Responsible to reject the invalid claims deducted by the customer for Repayment.

• Preparing monthly and quarterly Credit limit Review reports and sent it to the Client.

• Sending the Blocked Orders report to the Client on daily basis

• Contacting customers for payment for the overdue Invoices

• Handled Customer Queries through Emails and Calls in all the above categories.

• Customer Master Data account creation

• Sending the manual statement of accounts to customers via Email, following up with them for overdue invoices and assigning calls to voice collector to make payment reminders.
• Performing the Account & Remittance Advice Reconciliation on the payments received (SBI, CBI etc.) and Coordinating with the Cash Application team to apply accordingly.
• Monitoring the disputed invoices to ensure that credit notes issued for the valid disputes, new correct invoice issued and the Rejection letters are sent for the incorrect disputes.
• Interact with Sales, Customer Service during bottleneck situation and assist them in taking crucial decisions like Credit Revoke, Customer Visit etc.