Matthew Adams
Milan
Summary
Dynamic Professional with a diverse skill set offering both electrical and mechanical experience with a specific disposition towards supervising field technicians as well as service and repair. Adaptable leader with an ability to work independently, manage complex projects and achieve company goals while maintaining positive customer / client relationships.
Overview
13
13
years of professional experience
Work History
Field Technician
BankPak
11.2024 - Current
- Provides Service Solutions on all major brands of financial equipment encompassing the latest technological advancements and traditional remote lanes and vaults
- Specializing in Access Control, Locksmith services, TCR maintenance, Alarm Systems installation, Security Cameras, and top-tier Customer Service
Southeast TX 2nd Line Supervisor
FTSI
02.2018 - 11.2024
- Supervising field technicians across SE Texas, Onboarding and training of new employees, Sales Support, Installation, Maintenance and Rebuilding ATM/ITMs, Phone support / remote troubleshooting
Customer Engineer II
NCR
01.2016 - 02.2018
- Maintain, diagnose, repair, and rebuild ATMs, Maintain safe worksite while minimizing security risks, Insuring all other surrounding equipment cant interfere with company assets, General housekeeping, inventory and site maintenance
IT Field Technician
Tradequic Service and Marine
03.2012 - 01.2016
- Prewire, install, trim out, and programing, Whole home automation, A/V, networking, and lighting control, Heating, Ventilation and Air Conditioning Automation, Custom cabinetry, and woodwork Irrigation, drainage, and general plumbing Pool maintenance, repairs, and upgrades
Education
Advanced Studies -
Montgomery County High School
01.2009
Al a Carte Diploma - Culinary Arts
Le Cordon Bleu
Los Angeles, CA12.2012
Skills
- ATM/ITM Installation, Upgrades and Maintenance
- Usage of Open Source IOT Electronics
- Linux OS Competency
- PC Hardware Upgrades
- Networking Infrastructure Wiring and Topology
- Data Storage Systems
- High and Low Voltage Standards / Testing
- Mechanical Engineering
- A/C and Climate Control Maintenance
- Plumbing for Drains and A/C Drip Pans
- Programming Alarm and Automation Systems
Timeline
Field Technician
BankPak
11.2024 - Current
Southeast TX 2nd Line Supervisor
FTSI
02.2018 - 11.2024
Customer Engineer II
NCR
01.2016 - 02.2018
IT Field Technician
Tradequic Service and Marine
03.2012 - 01.2016
Al a Carte Diploma - Culinary Arts
Le Cordon Bleu
Advanced Studies -
Montgomery County High School
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