Matthew Burton
Greenbrier,TN
Summary
Professional property management expert ready to deliver outstanding results. Strong background in overseeing properties, ensuring tenant satisfaction, and managing budgets. Proven ability to collaborate effectively with teams, adapt to changing needs, and maintain high standards. Skilled in lease negotiations, maintenance supervision, and tenant relations. Known for reliability, problem-solving, and achieving goals. I am a diamond award winning leasing agent, have been a part of award winning communities and management companies. PDP 201 completion and many other training classes in property management. 2022 Gap in employment due to sale of community I was employed at.
Overview
16
16
years of professional experience
Work History
Property Manager
Morgan Properties
12.2022 - Current
- Property Manager for Morgan Properties. I have completed the Morgan Leadership Program PDP 201. 2024 Achievements: Exceeded Net Rental Income, Total Revenue Budget and Net Operating Income. Collection of 99.5% of rental income, oversaw multiple capital projects, no accidents on property, lease up of new building, brought up average review rating from 3.35 to 4.07 stars.
Community Manager
GVA Property Management
08.2022 - 12.2022
- Community Manager for GVA Property Management. During this time I had all duties for both an assistant manager and property manager. This includes but not limited to, payroll, hiring team members, posting rent, budgets, reports, collections, customer service, leasing, sales, community planning, grounds inspection, walking units, vendor interactions, resident retention, health benefits explanations.
Property Manager
Lighthouse Property Management
06.2016 - 03.2022
- Property Manager for The Retreat at Indian Lake. During this time I had all duties for both an assistant manager and property manager. This includes but not limited to, payroll, hiring team members, posting rent, budgets, reports, collections, customer service, leasing, sales, community planning, grounds inspection, walking units, vendor interactions, resident retention. During this time I also received my CAM certification.
Leasing Consultant
Sentinel Properties
09.2013 - 06.2016
- Leasing apartments to future residents, customer service, problem solving for needs of different individuals, processing applications, accounting, renewals for current residents, account management, assessment of eligibility, fair housing knowledge and working with a team of managers to maintenance to accommodate the needs of all residents.
Customer Service Representative
T-Mobile
11.2009 - 09.2013
- Managed customer accounts
- Top 20% of customer service and sales for call center.
Education
Associate's degree - Applied Science
International Academy of Design And Technology
Nashville, TN05.2009
High school diploma - General Studies
Bismarck High School
Bismarck, AR05.1998
Skills
- Yardi software expertise
- Employee on-boarding
- Data analysis expertise
- Property management expertise
- Conflict resolution expertise
- Operations Management
- Organizational skills
- Proficient in Microsoft Office 365
- Fair Housing Regulations
- Accounts Receivable and Payable
- Financial report interpretation
- Administrative coordination
- Asset and Operational management
- Financial Report Writing
- Payroll administration
- Leadership development
- Budget management
- Marketing and Sales expertise
- Service excellence
- Administrative Experience
- Account Management
- Ledger management expertise
Timeline
Property Manager
Morgan Properties
12.2022 - Current
Community Manager
GVA Property Management
08.2022 - 12.2022
Property Manager
Lighthouse Property Management
06.2016 - 03.2022
Leasing Consultant
Sentinel Properties
09.2013 - 06.2016
Customer Service Representative
T-Mobile
11.2009 - 09.2013
High school diploma - General Studies
Bismarck High School
Associate's degree - Applied Science
International Academy of Design And Technology
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