Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Hartley

Murfreesboro

Summary

Dynamic Store Manager with a proven track record at Smoothie King, excelling in personnel development and operational budgeting. Enhanced customer satisfaction through effective coaching and team building, leading to significant sales growth. Skilled in recruitment and vendor management, fostering strong partnerships to optimize store operations. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

3
3
years of professional experience

Work History

Store Manager

Smoothie King
04.2017 - 01.2020
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Completed point of sale opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.

Education

High School Diploma -

Blackman High School
Murfreesboro, TN
05-2017

Skills

  • Personnel development
  • Hourly shift management
  • Operational budgeting
  • Store operations oversight
  • Team building
  • Sales analysis
  • MS office proficient
  • Partnership building
  • Mathematical aptitude
  • Recruitment and hiring
  • Vendor management
  • Supply chain management

Timeline

Store Manager

Smoothie King
04.2017 - 01.2020

High School Diploma -

Blackman High School

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