Matthew Queener
Clinton
Summary
Organized and dependable professional. Willingness to take on added responsibilities to meet team goals. Motivated to continue to improve and make myself the best version, as possible. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
17
17
years of professional experience
Work History
Executive Director
Boys And Girls Club Of The Tennessee Valley
07.2024 - Current
- Direct budgeting processes, ensuring financial stability and resource allocation efficiency.
- Lead organizational strategy, aligning initiatives with mission and vision for sustained growth.
- Oversee program implementation, driving operational excellence across departments.
- Mentor senior leadership teams, cultivating skills to improve decision-making capabilities.
- Evaluate organizational policies, recommending improvements for compliance and best practices adherence.
- Work closely with organizational leadership and board of directors to guide operational strategy.
- Oversee financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Guide staff through periods of organizational change, maintaining morale and engagement during transitions.
- Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
- Foster strong Advisory Board relations.
- Monitor compliance with laws and regulations to protect organization from legal liabilities and penalties.
- Manage a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Build relationships with donors, government officials and other organizations to secure funding and support for organization.
- Speak on behalf of the organization on news broadcasts and at events.
- Reach a record high in our average daily attendance.
- Lead successful fundraising campaigns, securing critical resources for program development and expansion.
- Drive strategic improvements to enhance operational and organizational efficiencies.
- Strengthen internal communication channels to facilitate cross-functional collaboration and decision making.
- Align department vision, goals, and objectives with company strategy to achieve consistently high results.
- Implement cost-saving initiatives, optimizing maintenance processes and resource allocation.
- Develop strategic plans for facility upgrades, aligning with organizational growth objectives.
- Oversee budgeting processes, ensuring fiscal responsibility while meeting facility needs.
- Coordinate with various departments to support company events and special projects at the facilities level.
- Schedule, coordinate and supervise all facility-related tasks and activities to monitor performance.
- Negotiate contracts with vendors to obtain favorable and cost-effective terms and conditions.
- Review and oversaw construction and renovation projects.
Area Director
Boys And Girls Club Of The Tennessee Valley
05.2023 - Current
- Led strategic initiatives to enhance operational efficiency across multiple locations.
- Developed and implemented training programs for management teams to improve staff performance..
- Streamlined processes by implementing best practices that reduced operational costs significantly.
- Mentored emerging leaders within the organization, promoting professional growth and succession planning.
- Achieved higher employee retention rates by implementing effective team-building initiatives and employee development programs.
- Created a culture of accountability among staff members by setting clear expectations regarding job responsibilities and performance goals consistent with company values.
- Built strong partnerships with external vendors and suppliers, negotiating favorable terms that contributed to long-term cost savings for the company.
- Set fundraising record for outlying counties (highest of all time)
- Piloted the "Shared Space" club with an incredible relationship with the local school system.
- Managed finances, operations, and recruitment for 3 seperate locations.
- Led cross-functional teams to ensure compliance with safety and quality standards.
- Obtained 2 Department of Education Licenses for two school locations.
Club Director
Boys And Girls Club Of The Tennessee Valley
12.2020 - Current
- Expanded club membership with successful, proactive strategies.
- Educated new members and staff on policies and procedures relevant to different roles.
- Recruited new club members by spearheading membership drives, conducting meet-and-greets, and hosting special events.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Formulated and enforced club rules, regulations and policies.
- Partnered closely with club staff to develop successful strategies promoting club growth.
- Resolved problems with parents to maintain relationships and increase returning member base.
- Sourced vendors for club needs, negotiated contracts and monitored delivery of needed services.
- Identified topics of interest for club, researched and invites speakers, and coordinated presentations.
- Organized special activities and events for existing club members, including service projects, parties and procedural meetings.
- Managed club budget and tracked fee collection, financial documentation and funds allocation.
- Monitored club activities and identified areas for improvement.
- Built relationships with families and community to establish long-term business growth.
- Built a strong community of resources that trust the work I provide.
- Cultivated partnerships with local organizations to expand community outreach initiatives.
- Implemented training sessions for staff, improving service quality and team performance.
- Cultivated a positive work environment through effective team-building activities and motivational leadership techniques.
- Established strong relationships with community partners to increase club visibility and promote collaboration opportunities.
Basketball Official
NCAA
11.2020 - Current
- Instructed players and coaches on basketball game rules.
- Worked at competitive athletic basketball games, tournaments and special sporting events.
- Maintained standardized expectations of fairness concerning penalties and acts not adhering to required sportsmanship.
- Identified player infractions and determined appropriate penalties.
- Traveled around Southeast region officiating basketball games.
- Reviewed and studied rulebooks to maintain current knowledge of updates and changes.
- Handled high-stress situations using superior calming techniques with basketball fans.
- Communicated with fans, coaches, players, and other umpires.
- Controlled game flow to maintain safe and fair environment.
- Made judgment calls on unsportsmanlike behavior and other violations.
Youth Development Professional
Boys And Girls Club Of The Tennessee Valley
08.2018 - Current
- Developed and implemented youth program curricula enhancing engagement and learning outcomes.
- Mentored junior staff, fostering skill development and professional growth within the team.
- Evaluated program effectiveness through feedback collection, ensuring continuous improvement strategies were in place.
- Created a safe fostering environment for all members
- Established partnerships with local schools to support educational initiatives and outreach efforts.
- Advocated for youth needs within organizational planning, influencing strategic decision-making for future initiatives.
- Assisted with educational needs through tutoring and homework assistance.
- Supervised youth and maintained security for each child under care.
- Developed strong rapport with families, ensuring their involvement in supporting the growth of their children within our programs.
- Collaborated with team members to develop comprehensive programs addressing diverse aspects of youth development.
- Took part in sports, games, and field trips with children.
- Helped create comprehensive program to meet Healthy Lifestyle needs.
Basketball Official
TSSAA
11.2012 - Current
- Instructed players and coaches on basketball game rules.
- Worked at competitive athletic basketball games, tournaments and special sporting events.
- Maintained standardized expectations of fairness concerning penalties and acts not adhering to required sportsmanship.
- Identified player infractions and determined appropriate penalties.
- Handled high-stress situations using superior calming techniques with basketball fans.
- Provided safe playing environment for players by monitoring activity.
- Controlled game flow to maintain safe and fair environment.
Sales Manager
Sprint
05.2015 - 04.2018
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Became #1 Sprint store in Tennessee according to profit during my time of employment.
Camp Counselor
City Of Clinton
05.2008 - 04.2014
- Led groups of children safely through variety of camp activities.
- Worked with children of varying age, interest, skill, and developmental levels.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
Education
No Degree - Communications
Pellissippi State Community College
Knoxville, TN05-2028
No Degree - History/Communications
East Tennessee State University
Johnson City, TNHigh School Diploma -
Fulton High School
05-2011
Skills
- Excellent Communication
- Analytical and Critical Thinking
- Multitasking Abilities
- Decision-Making
- Training and Development
- Teamwork and Collaboration
- Interpersonal Communication
- Dependable and Responsible
- Flexible and Adaptable
- First Aid/CPR
- Self-Motivated
- Problem-Solving
- Microsoft/Google Software Proficiency
- Verbal communication
Timeline
Executive Director
Boys And Girls Club Of The Tennessee Valley
07.2024 - Current
Area Director
Boys And Girls Club Of The Tennessee Valley
05.2023 - Current
Club Director
Boys And Girls Club Of The Tennessee Valley
12.2020 - Current
Basketball Official
NCAA
11.2020 - Current
Youth Development Professional
Boys And Girls Club Of The Tennessee Valley
08.2018 - Current
Sales Manager
Sprint
05.2015 - 04.2018
Basketball Official
TSSAA
11.2012 - Current
Camp Counselor
City Of Clinton
05.2008 - 04.2014
No Degree - Communications
Pellissippi State Community College
No Degree - History/Communications
East Tennessee State University
High School Diploma -
Fulton High School
Young Professional of the Year 2024 - Anderson County Chamber of Commerce
This award is voted on by Anderson County Chamber of Commerce members yearly at their "Best of Anderson County" breakfast.
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