MATTHEW STACHEL
Cookeville
Summary
Results-oriented team leader skilled in balancing team and customer needs. Improved processes through attention to detail and strategic techniques. Committed to understanding team goals and enhancing performance through accountability and professionalism.
Overview
14
14
years of professional experience
Work History
Courier
Federal Express Corporation
Cookeville
10.2020 - Current
- Deliver packages safely and efficiently while providing excellent customer service.
- Operated on both AM, PM, package handling sort to ensure deadlines were met.
- Conducted hands-on training sessions for new hires on equipment use and route navigation. with equipment and route knowledge to new hires.
- Provided Safety meetings and minutes posted for quality assurance to team members.
Assistant Manager, Bartender, Server, Line Cook
American Blue Ribbon Holding's- O'Charleys
Cookeville
04.2015 - 08.2021
- Supervised daily operations, scheduling shifts and assigning duties to ensure smooth workflow.
- Oversaw guest service quality to enhance customer satisfaction.
- Delegated tasks and responsibilities to foster a cohesive and respectful environment for all employees.
- Excelled in various roles to leverage diverse skills and elevate standards for current and future employees.
Landscaping, Construction, Irrigation, Yard and lawn maintenance
Gary's Nursery & Landscaping
Winchester
05.2012 - 08.2014
Education
High School Diploma - Winchester, TN
Franklin County High School
Winchester, TN05-2012
Some College (No Degree) - Cookeville, TN
Tennessee Technological University
Cookeville, TN01-2012
Skills
- Customer Service
- Process orientation
- Detail-Oriented
- Process Improvement
- Problem Solving
- Leadership & Team Development
Affiliations
Alumni Tau Kappa Epsilon
Timeline
Courier
Federal Express Corporation
10.2020 - Current
Assistant Manager, Bartender, Server, Line Cook
American Blue Ribbon Holding's- O'Charleys
04.2015 - 08.2021
Landscaping, Construction, Irrigation, Yard and lawn maintenance
Gary's Nursery & Landscaping
05.2012 - 08.2014
High School Diploma - Winchester, TN
Franklin County High School
Some College (No Degree) - Cookeville, TN
Tennessee Technological University