Max Martin
Nashville
Summary
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
Enterprise Mobility
04.2024 - 09.2025
- Oversaw all aspects of branch operation from staffing and scheduling to managing fleet availability, ensuring compliance, and achieving service performance metrics.
- Supported the branch’s revenue strategy through proactive sales initiatives, customer education, and performance tracking, fueling profitability and growth of the location by 60 percent.
- Mentored and empowered a dynamic team, fostering collaboration, accountability, and retention, even when operating under pressure or during high-volume periods.
- Thrived in a role that blends hands-on management with strategic thinking ranging from addressing last-minute staffing needs to supporting cross-branch initiatives and local marketing efforts.
Logistics Account Executive
Total Quality Logistics
01.2024 - 03.2024
- Responsible for building a portfolio of clients and seeking out prospects via sales calls.
- Function as the liaison between client, carrier, shipper, and receiver.
- Develop solid residual relationships with clients by providing excellent customer service.
- Manage the movement of client’s goods through rate negotiations based on market analysis.
Uber Eats Uber
08.2020 - 01.2024
- Skilled at working independently.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Strengthened communication skills through regular interactions with others.
Waiter/Bartender
Mellow Mushroom
02.2022 - 08.2022
- Provided excellent customer service resulting in repeat business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently.
- Team player working to cover shifts and maintain a balanced work environment.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
Education
Bachelor of Science - Supply Chain Management, Entrepreneurship
The University of Knoxville
Knoxville, Tennessee05.2023
Skills
- Project Management
- Problem-Solving
- Time Management
- Client Service
- Exceptional Customer Service
- Teamwork and Collaboration
- Supply Chain Management
- Data Analysis
- Public Speaking
- MS Suite Proficient
Affiliations
- Chi Alpha - Member - Knoxville, TN - August 2020-August 2022
- Interacted with other men about life problems and the teaching of God.
- Organized events for growth in our organization through cold calling on campus.
- Coordinated meetings and discussions about the organization through zoom and in person.
- Alpha Kappa Psi - Member- Knoxville, TN - January 2020-January 2021
- Co-managed social media page while implementing and executing strategies to increase engagement.
- Gained professional and leadership skills through mock interviews and presentations.
- Coordinated events for recruitment through social media and in person interactions.
Certification
- Microsoft Excel Introductory
- Microsoft Excel Excelled
- Critical Thinking Excel Introductory
- Critical Thinking Excel Advanced
LANGUAGES
Italian
Limited Working
Timeline
Assistant Manager
Enterprise Mobility
04.2024 - 09.2025
Logistics Account Executive
Total Quality Logistics
01.2024 - 03.2024
Waiter/Bartender
Mellow Mushroom
02.2022 - 08.2022
Uber Eats Uber
08.2020 - 01.2024
Bachelor of Science - Supply Chain Management, Entrepreneurship
The University of Knoxville
HONORS AWARDS
Summa Cum Laude, Dean's List