Maxine Mollner

Created clear communication between my clients and myself, so project goals were met on time.

Demonstrated attention to detail and problem solving abilities, resulting in high quality products and customer satisfaction.

• Prioritized tasks and carefully managed time to consistently meet delivery dates.
• Crafted unique items to differentiate from competitors.
• Managed 20 or more incoming calls a day, along with emails and texts.

• Front Desk Super Star , Ships Captain and Team Leader at BayMeadows Vision Center. I worked with a dedicated group of fantastic people meeting our patients eye care needs. My team called me the Front Desk Goddess.
  
  Operated with a strong ethical sense and thrives on helping others. Core competencies include:
  Scheduling*Collecting co-pays*Multi-phone line*Patient Relations*Team Player*Computer Skills*EMR. *Collections with compassion*Insurance research*Detailed Problem Solving*Strong Customer Service Skills* Answered over 30 calls per day,along with emails and texts from patients.

• Meticulous Medical Office Staff at Speciality ENT office, who undertakes other job assignments, meets work deadlines and delivers superior performance. Possesses practical knowledge in the Medical setting. Applies strong customer service skills to patients. Operates with a strong ethical sense and thrives on helping others. Core competencies include:
• Scheduling*Collecting co-pays*Multi-phone line*Patient Relations*Team Player*Computer Skills*EMR

• Superior Medical Office Staff at Dermatology Office who undertakes other job assignments, meets work deadlines and delivers superior performance. Possesses practical knowledge in the Medical setting. Applies strong customer service skills to patients. Operates with a strong ethical sense and thrives on helping others. Core competencies include:
• Scheduling*Collecting co-pays*Multi-phone line*Patient Relations*Team Player*Computer Skills* worked with Dr Pilcher (retired)

• Extremely experienced in busy Physician Dermatology Practice. Ran all aspects of a very busy Check-Out Desk, filled in and assisted Front Check-In on a daily basis. Routinely used EMR, Advanced MD and Misys programs. Worked with Dr Pilcher and Dr McClintock.
• Skills: Communication · Customer Satisfaction · Typing · Attention to Detail · Phone Etiquette · Customer Experience · Written Communication · Written Correspondence · Thinking Skills · Problem Solving · Receptionist Duties · Customer Support · English · Critical Thinking · Insurance