Mayra Alvarado
Oak Ridge
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Underwriting Assistant
Appalachian Underwriters Inc.
09.2022 - 10.2024
- Organized documents needed for underwriting decisions and prepared summaries of findings.
- Compiled data from underwriting files to prepare reports for management review.
- Performed quality control checks on all documentation prior to submission to ensure accuracy and compliance with company standards.
- Prepared routine correspondence related to underwriting activities including letters of acceptance
- Determined level of acceptable risk by reviewing applications for coverage and loss control reports.
- Conducted market research to identify competitive pricing levels within the industry.
- Answered phones and routed voicemails to respective employees.
- Responded promptly to inquiries from internal departments regarding underwriting matters.
- Assisted with new business processing, renewals, endorsements, cancellations and reinstatements.
- Managed a portfolio of clients by providing customer service support related to their policies.
- Maintained up-to-date knowledge of insurance regulations, best practices and industry trends.
- Reviewed applications for completeness and accuracy of information.
- Underwrote renewals by reviewing premium history, claims history and company financial condition to determine action.
Office Manager
Dudes pressure washing company
07.2023 - 10.2023
- Processed payroll accurately ensuring all employees were paid on time.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Provided training to new hires on office policies and procedures.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Assigned work and monitored performance of project personnel.
- Managed office budget to handle inventory, postage and vendor services.
- Used judgment and initiative in handling confidential matters and requests.
Loan Officer Assistant
Fundrite
06.2021 - 09.2022
- Verified accuracy of all calculations related to mortgage payments, interest rates, taxes, insurance premiums.
- Generated estimates clients requested, sent pre-approval letters to agents and confirmed receipt of verification of employment documentation.
- Contacted previous clients to verify satisfaction with process and service and to offer additional support and wrote personal thank you notes to clients and listing agents.
- Reviewed contracts for purchase transactions to ensure compliance with lender requirements.
- Answered questions and advised customers regarding loans and transactions.
- Analyzed loan files and reviewed client income, assets and credit to verify compliance to specific underwriting criteria and input new loans into designated software.
- Examined and verified information in loan application and closing documents.
- Performed administrative tasks such as creating status reports on loans in progress, photocopying loan documents, printing daily mortgage rate sheets and answering phones.
- Reviewed and corrected errors on interest, principal and closing costs.
- Assisted loan officers with the preparation of loan documents and closing packages.
- Prepared and typed loan applications, closing documents or legal documents using computers.
- Interviewed loan applicants to obtain personal and financial data and assist in completing applications.
- Liaised between borrowers and realtors, title companies and loan company management.
- Ensured all state-specific disclosures were completed accurately before submitting applications for approval.
- Maintained customer files in an organized manner to ensure accurate tracking of loans.
- Prepared reports on new and existing loan activity for management review.
- Scanned and uploaded loan and related documents into system.
- Answered questions regarding loan status and process from customers, real estate agents, title companies.
- Monitored purchase loans for due diligence, financed contingency and closing date expiration and tracked pipeline for refinances.
- Prepared complete packages to be sent to underwriting with a thorough understanding of each investor's stacking order and shipping.
- Input data into loan origination system accurately and timely.
Loan Officer Assistant
Fundrite
06.2021 - 04.2022
- Verified accuracy of all calculations related to mortgage payments, interest rates, taxes, insurance premiums.
- Generated estimates clients requested, sent pre-approval letters to agents and confirmed receipt of verification of employment documentation.
- Contacted previous clients to verify satisfaction with process and service and to offer additional support and wrote personal thank you notes to clients and listing agents.
- Reviewed contracts for purchase transactions to ensure compliance with lender requirements.
- Answered questions and advised customers regarding loans and transactions.
- Analyzed loan files and reviewed client income, assets and credit to verify compliance to specific underwriting criteria and input new loans into designated software.
- Examined and verified information in loan application and closing documents.
- Performed administrative tasks such as creating status reports on loans in progress, photocopying loan documents, printing daily mortgage rate sheets and answering phones.
- Reviewed and corrected errors on interest, principal and closing costs.
- Assisted loan officers with the preparation of loan documents and closing packages.
- Prepared and typed loan applications, closing documents or legal documents using computers.
- Interviewed loan applicants to obtain personal and financial data and assist in completing applications.
- Liaised between borrowers and realtors, title companies and loan company management.
- Ensured all state-specific disclosures were completed accurately before submitting applications for approval.
- Maintained customer files in an organized manner to ensure accurate tracking of loans.
- Prepared reports on new and existing loan activity for management review.
- Scanned and uploaded loan and related documents into system.
- Answered questions regarding loan status and process from customers, real estate agents, title companies.
- Monitored purchase loans for due diligence, financed contingency and closing date expiration and tracked pipeline for refinances.
- Prepared complete packages to be sent to underwriting with a thorough understanding of each investor's stacking order and shipping.
- Input data into loan origination system accurately and timely.
Education
High School Diploma -
Rialto High School
Rialto, CA06-2009
Skills
- Clerical Assistance
- Data Analysis
- Influencing Business Growth
- Business Development
- Building Strong Relationships
- Developing Policies
- Quoting and Pricing Policies
- Relationship Building
- Document Scanning
- Renewing Policies
- Data Organization
- Data Collection
- Staff Hiring
- Customer Service
- Bookkeeping
- Inventory Control
- Expense Reporting
- Document Verification
- Schedule Management
- Loan Application Preparation
- Loan Modification
- Customer Account Review
- Credit Verification
- Mortgage Loan Processing
- Employment Verification
- Mortgage Insurance Arrangement
- Closing Documentation
Languages
Spanish
Native or Bilingual
Timeline
Office Manager
Dudes pressure washing company
07.2023 - 10.2023
Underwriting Assistant
Appalachian Underwriters Inc.
09.2022 - 10.2024
Loan Officer Assistant
Fundrite
06.2021 - 09.2022
Loan Officer Assistant
Fundrite
06.2021 - 04.2022
High School Diploma -
Rialto High School