Mckensi Cunningham
Athens
Summary
Experienced Shift Lead with strong leadership skills, adept at problem solving and maintaining attention to detail. Proven to manage and achieve operational goals efficiently. I'm very passionate about outdoors and exploring with my dog. Excited to take a transition into healthcare with plans to pursue a Bachelor of Science in Nursing (BSN) to further develop my skills and contribute to patient care.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Leader
Food City Starbucks
Athens, TN
04.2023 - Current
- Supervised daily operations to ensure efficient workflow and high-quality service.
- Trained and mentored new team members, enhancing overall team performance and cohesion.
- Managed inventory levels, ensuring adequate stock while minimizing waste and loss.
- Implemented process improvements that streamlined order fulfillment and reduced wait times.
- Resolved customer complaints promptly, maintaining a positive store environment and customer satisfaction.
- Monitored compliance with health and safety standards to maintain a safe work environment.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
Education
High School Diploma -
McMinn County High School
Athens, TNSkills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Flexible schedule
- Strong verbal and written communication
- Team motivation
- Training assistance
- Team collaboration and leadership
- Team supervision
- POS system operation
- Attention to detail
Accomplishments
Awarded into the Top 3 for Best of Best in Athens for Barista.
Certification
- First Aid/CPR Certified 2023 and 2025
Timeline
Shift Leader
Food City Starbucks
04.2023 - Current
High School Diploma -
McMinn County High School