MCKENZIE BRYSON
Arlington
Summary
Accomplished sales associate and warehouse picker/packer with over 7 years of experience in customer service and inventory management. Demonstrates proficiency in operating warehouse equipment and executing efficient sales processing, contributing to enhanced store performance and customer satisfaction. Committed to leveraging strong problem-solving skills and team collaboration to optimize operational efficiency and drive business success.
Detail-oriented professional skilled in customer service and order fulfillment. Proven ability to enhance customer satisfaction and streamline processes, contributing to increased efficiency and repeat business.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Paint Associate
Home Depot
Memphis
09.2024 - Current
- Provided exceptional customer service by assisting clients with paint selection, fostering a welcoming environment and enhancing customer satisfaction.
- Streamlined paint mixing process, improving turnaround time for custom orders and boosting in-store efficiency.
- Analyzed inventory trends to optimize stock levels, ensuring availability of popular products and reducing excess inventory.
- Coordinated with team members to execute promotional displays, increasing product visibility and driving sales during peak seasons.
- Implemented a color matching service, enhancing customer experience and leading to noticeable increases in repeat business.
Cashier/Customer Service Agent
Home Depot
Memphis
05.2023 - 09.2024
- Processed transactions efficiently, contributing to a noticeable reduction in customer wait times and enhancing overall store performance.
- Worked closely with team members to maintain a well-organized checkout area, improving workflow and creating a positive shopping experience.
Sales Associate/Cashier
Forever21
Memphis
05.2020 - 12.2020
- Greeted customers and ascertained what each customer needed.
- Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires.
- Computed sales prices, total purchases and received and processed cash or credit payment.
- Maintained a clean, organized inventory and curated displays of rotating seasonal clothes and accessories.
Warehouse Picker/Packer
Top Distribution Center
Bartlett
05.2020 - 12.2020
- Picked and fulfilled orders from stock.
- Packed and shipped orders.
- Operate and maintain warehouse equipment.
- Maintained accurate inventory records and executed daily stock audits to ensure optimal product availability and minimize discrepancies.
Education
BBA - Supply Chain Management
Tennessee State University
Nashville, TN 08.2022 - 12.2025
High School Diploma -
Bartlett High School
Bartlett, TN 08.2018 - 01/2022
Skills
- Customer Service
- Order Fulfillment
- Sales Processing
- Team Collaboration
- Attention to Detail
- Conflict Resolution
- Inventory Management
- Cash Handling
- Warehouse Equipment Operation
- Time Management
- Problem Solving
- Adaptability
References
Reference available upon request
Timeline
Paint Associate
Home Depot
09.2024 - Current
Cashier/Customer Service Agent
Home Depot
05.2023 - 09.2024
BBA - Supply Chain Management
Tennessee State University
08.2022 - 12.2025
Sales Associate/Cashier
Forever21
05.2020 - 12.2020
Warehouse Picker/Packer
Top Distribution Center
05.2020 - 12.2020
High School Diploma -
Bartlett High School
08.2018 - 01/2022