Summary
Overview
Work History
Education
Skills
Timeline
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McKenzie Renner

Nashville

Summary

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Developed leadership and team management skills in high-volume dining environment. Proven ability to enhance customer satisfaction and streamline operations while maintaining high standards of quality and service. Seeking to transition these skills into new field, bringing focus on efficiency and customer-centric practices.

Overview

3
3
years of professional experience

Work History

Restaurant Manager

Dunkin' Donuts
03.2025 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.

Shift Supervisor

Starbucks
07.2022 - 03.2025
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.

Education

Azle High School
Azle, TX

Skills

  • Team management
  • Inventory control and record keeping
  • Customer engagement
  • Staff management
  • Organization and prioritization
  • Business operations expertise

Timeline

Restaurant Manager

Dunkin' Donuts
03.2025 - Current

Shift Supervisor

Starbucks
07.2022 - 03.2025

Azle High School

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McKenzie Renner