Megan Edwards
Henderson
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
14
14
years of professional experience
Work History
Medical Office Assistant
Skyline Gastroenterology
Jackson, TN
10.2024 - Current
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Updated patient information and insurance details for accurate electronic medical records.
- Maintained accurate patient records using electronic health record (EHR) systems.
- Conducted insurance verification to ensure timely care delivery.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Performed various administrative tasks by filing, copying and faxing documents.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Office Manager
Starting Anew Counseling Services
Jackson, TN
01.2014 - 10.2024
- Streamlined office processes by implementing new filing system, resulting in a 20% increase in efficiency.
- Demonstrated exceptional responsiveness to incoming e-mails, calls, and website inquiries.
- Facilitated seamless client interactions and efficiently managed paperwork.
- Ensured prompt receipt of invoices from vendors.
- Entered invoices into Excel spreadsheet with utmost precision.
- Expertly managed financial and budgetary activities with utmost precision and efficiency.
- Oversaw and supervised clerical and secretarial tasks.
- Proficiently utilized various office equipment to streamline office operations and facilitate task completion.
- Collaborated in the creation and dissemination of impactful marketing materials.
Server / bartender
Cinema Planet
Jackson, TN
04.2012 - 05.2013
- Collaborated with team members to efficiently handle high-volume shifts, ensuring smooth and timely service delivery while maintaining a positive work environment.
- Demonstrated strong product knowledge by effectively describing and recommending menu items to customers, resulting in increased sales and customer satisfaction.
- Maintained a clean and organized work area, ensuring a safe and pleasant environment for both staff and customers.
- Provided exceptional customer service by promptly greeting and attending to guests' needs in a friendly and professional manner.
Education
BBA - Marketing
Freed-Hardeman University
Henderson, TNSkills
- Microsoft Office proficiency
- Time management
- Organizational skills
- Communication skills
- Attention to detail
- Data entry
Interests
Traveling, Getting lost in a good book, Capturing moments with friends, Feeling the music, Playing games
Strengths
- Organized
- Excellent communication
- Problem solver
- Detail oriented
Timeline
Medical Office Assistant
Skyline Gastroenterology
10.2024 - Current
Office Manager
Starting Anew Counseling Services
01.2014 - 10.2024
Server / bartender
Cinema Planet
04.2012 - 05.2013
BBA - Marketing
Freed-Hardeman University