- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Gardening
- Watching Movies and TV Shows
- Enjoy hobbies that combine physical activity with outdoor exploration
- Crafting and DIY Projects
- Most of all I love doing anything that involves my family that does include our fur baby Shadow!
Megan Francis
Greeneville
Summary
Dedicated Medical Assistant, graduated from Ross Medical Education Center in July 2026, with extensive hands-on externship experience in phlebotomy, specimen collection, injections, EKGs, vital signs, and triage. Certified in CPR and First Aid, with a strong foundation in HIPAA and OSHA compliance, complemented by exceptional patient relations and front-office skills. Recognized for reliability and a patient-focused approach, bringing valuable experience in supporting activities of daily living (ADLs) and assisting long-term care residents. Eager to contribute immediately to outpatient clinics, primary care teams, or ambulatory settings.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Thwing Medical Group
07.2026 - 07.2026
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient scheduling and ensured timely check-in processes.
- Collected and documented patient medical histories accurately.
- Coordinated communication between patients and medical staff effectively.
- Administered medications and performed basic laboratory tests as directed.
- Maintained cleanliness and organization of examination rooms consistently.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Medical Assistant Student
InstaCare, Urgent and Family Care
06.2026 - 07.2026
- Assisted physicians during patient exams, dressing changes, and minor surgical procedures to enhance patient care.
- Collected, prepared, and processed laboratory samples (e.g., blood, urine) for accurate diagnostic results.
- Prepping patients by checking vital signs, guiding patients to exam rooms and providing instructions.
- Measuring vital signs, including blood pressure, weight, and temperature.
- Measured vital signs, including blood pressure, weight, and temperature, to monitor patient health.
- Assisted healthcare providers with patient intake and medical history documentation.
- Prepared examination rooms, ensuring cleanliness and availability of necessary supplies.
- Supported patients during procedures, enhancing comfort and understanding of processes.
Direct Support Professional
Enhanced Support Services
08.2024 - 02.2025
- Assisted individuals with daily living activities, promoting independence and enhancing quality of life.
- Communicated effectively with clients to understand needs and preferences, ensuring personalized support.
- Coordinated recreational and social activities, fostering community engagement and skill development.
- Maintained accurate records of client progress and incidents, contributing to comprehensive care plans.
Direct Support Professional
Support Solutions
10.2023 - 07.2024
- Collaborated with multidisciplinary teams to implement individualized support strategies and improve outcomes.
- Monitored client behavior to identify changes in condition, ensuring timely intervention when necessary.
- Identified changes in client behavior to facilitate timely intervention.
- Provided transportation assistance to clients for appointments, enhancing access to essential services.
Waitress
Waffle House
06.2023 - 09.2023
- Provided exceptional customer service in high-volume dining environment.
- Executed accurate order taking and delivery, ensuring guest satisfaction.
- Collaborated with kitchen staff to streamline food preparation processes.
- Trained new staff on menu offerings and service protocols.
Nurse Aide
Durham Hensley Nursing Home
06.2021 - 05.2023
- Provided compassionate care and support to patients, ensuring comfort and well-being.
- Assisted nursing staff with daily tasks, improving workflow efficiency in patient management.
- Maintained cleanliness and organization of patient areas, adhering to safety protocols consistently.
Education
Medical Assistant - Nursing
Ross Medical Education Center
3021 E Oakland Ave, Johnson City, TN 3760107-2026
High School Diploma -
Chuckey Doak High School
365 Ripley Island Rd, Afton, TN 3761605-2020
Skills
- Phlebotomy, Skill
- EKG, Skill
- Vital signs, Skill
- Specimen Collection, Skill
- Injections, Skill
- Wound Care, Skill
- HIPAA/OSHA Compliance, Technology
- Front office operations
- HIPAA/OSHA Compliance, Technology
- Patient Scheduling
- CPR and first aid
- Patient Relations, Skill
- CPR/First Aid Certified, Skill
Interests
Timeline
Medical Assistant
Thwing Medical Group
07.2026 - 07.2026
Medical Assistant Student
InstaCare, Urgent and Family Care
06.2026 - 07.2026
Direct Support Professional
Enhanced Support Services
08.2024 - 02.2025
Direct Support Professional
Support Solutions
10.2023 - 07.2024
Waitress
Waffle House
06.2023 - 09.2023
Nurse Aide
Durham Hensley Nursing Home
06.2021 - 05.2023
Medical Assistant - Nursing
Ross Medical Education Center
High School Diploma -
Chuckey Doak High School