Megan Gill
Nashville
Summary
Professional with solid background in management and operations, ready to excel in leadership. Known for strong team collaboration, adaptability, and achieving tangible results. Skilled in strategic planning, staff development, and operational efficiency. Trusted for reliability and effective problem-solving in dynamic environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
Work History
Assistant General Manager
Marriott
09.2021 - Current
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Motivated, trained, and disciplined employees to maximize performance.
- Handled cash accurately and prepared deposits.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
- Collaborated with other department managers on cross-functional projects, fostering a cooperative atmosphere that drove overall organizational success.
- Analyzed sales data to identify trends and opportunities for menu expansion or modification based on customer preferences.
- Maintained detailed records of all transactions, ensuring accuracy in accounting reports required for tax purposes or audits.
- Conducted regular competitor analysis to stay ahead in market trends and offerings.
- Responsible for coordinating with Third- Party vendors to ensure strong relationships and operability of daily functions.
- Managed scheduling and payroll, optimizing labor costs while maintaining staff satisfaction.
- Analyzed sales data to identify and capitalize on trends, driving revenue growth.
- Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Education
Bachelor of Science - Business
Middle Tennessee State University
Murfreesboro, TN05-2021
Skills
- Inventory control
- Operations management
- Staff management
- Budget control
- Human resources
- Vendor relationship management
- Financial reporting
- Administrative management
- Proficient in Saleforce
- Proficient in Microsoft 365
- Data analysis Entry
- Finance and accounting oversight
Timeline
Assistant General Manager
Marriott
09.2021 - Current
Bachelor of Science - Business
Middle Tennessee State University
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