Megan McClain
Corryton
Summary
Dynamic professional with a proven track record at Toyota Knoxville, excelling in attention to detail and relationship building. Adept at managing high-volume workloads while enhancing customer satisfaction through effective communication and proactive problem-solving. Recognized for swift decision-making and a commitment to fostering positive environments in all roles.
Professional with background in administrative support, known for high standards and results-driven approach. History of optimizing office operations and contributing to team success. Reliable and adaptable, consistently meeting changing needs. Skilled in organization, communication, and multitasking.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crisis Assistant
Anderson County Schools
07.2024 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Shuttle/School Bus Driver
McConkey Transportation
07.2023 - 07.2024
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes according to tight schedules.
- Made decisions on the fly to make sure that students got home on a timely manner.
Title Clerk
Toyota Knoxville
02.2020 - 09.2022
- Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
- Communicated with customers to resolve common title issues.
- Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.
- Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
- Enhanced customer satisfaction by providing timely and accurate title information for vehicle transactions.
- Assisted customers with complex title issues, providing guidance and support throughout the resolution process.
- Calculated and remitted state sales tax, service, and other charges.
- Contacted multiple states Motor Vehicle Department to determine status of pending titles.
Education
High School Diploma -
Gibbs High School
Corryton, TN05-2007
Skills
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Verbal and written communication
- Relationship building
- Data entry
- Administrative duties
- Task prioritization
- Decision-making
Certification
CDL Class B
With S and P endorsements
Also SPED Certificated
Timeline
Crisis Assistant
Anderson County Schools
07.2024 - Current
Shuttle/School Bus Driver
McConkey Transportation
07.2023 - 07.2024
Title Clerk
Toyota Knoxville
02.2020 - 09.2022
High School Diploma -
Gibbs High School
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