Dynamic and results-oriented professional with a proven track record at Memphis National Golf Course, adept in customer service and salesmanship. Excelled in creating memorable customer experiences, significantly enhancing brand awareness, and driving profitability. Demonstrated expertise in complex problem-solving and team collaboration, contributing to substantial business growth.
Overview
8
8
years of professional experience
Work History
Bartender
Memphis National Golf Course
02.2022 - Current
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Kept bar presentable and well-stocked to meet customer needs.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
Promotional Model
Sullivan Agency
01.2017 - Current
Enhanced customer experience by providing friendly, approachable, and knowledgeable interactions at promotional events.
Adapted quickly to new products or services in order to deliver accurate information during promotions.
Modeled garments such as dresses, coats, underclothing, and swimwear.
Rehearsed cat walks and special choreography in preparation for fashion exhibits.
Promoted beauty products by posing for advertisement campaigns.
Posed for photo shoots to showcase clothing designs and accessories.
Participated in video shoots to promote fashion and beauty products.
Walked runways to introduce new collections.
Co-Owner
Peachy Fiend
05.2022 - 05.2023
Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
Collaborated with co-owner on strategic planning initiatives for long-term business success.
Improved customer satisfaction ratings by consistently delivering high-quality products and services.
Implemented innovative marketing campaigns to expand customer base and increase brand awareness.
Assisted in capturing and cataloging inventory images.
Manager of Operations
Amazing Lace
02.2018 - 02.2022
Addressed customer complaints promptly, ensuring resolution and minimizing negative impact on the business.
Enhanced store appearance by regularly updating displays, arranging merchandise, and maintaining cleanliness.
Increased sales by implementing effective merchandising strategies and managing store inventory.
Collaborated with cross-functional teams to execute successful marketing campaigns for new product launches.
Contributed to increased brand awareness in the community through local events participation and engaging social media presence.
Education
High School Diploma - Business
Gateway Christian School
Oakland, TN
05.2018
Skills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Patience and tolerance
Engaging personality
Complex Problem-solving
Handling difficult customers
Memory retention
Professional appearance
Salesmanship
Languages
English
Native or Bilingual
German
Native or Bilingual
Spanish
Elementary
Timeline
Co-Owner
Peachy Fiend
05.2022 - 05.2023
Bartender
Memphis National Golf Course
02.2022 - Current
Manager of Operations
Amazing Lace
02.2018 - 02.2022
Promotional Model
Sullivan Agency
01.2017 - Current
High School Diploma - Business
Gateway Christian School
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