Megan Tipton
Friendsville
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Hardworking professional well-versed in handling materials, operating machinery and supporting overall team and project needs. In-depth knowledge of compliance mandates governing site and worker safety. Focused on helping complete skilled work under deadlines.
Adaptable Manager offers many years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership.
Overview
9
9
years of professional experience
2008
2008
years of post-secondary education
1
1
Certification
Work History
Head Banquet Server
Bella
Maryville
07.2023 - 07.2025
- Supervised banquet setup and service operations for various events.
- Trained and guided new staff on service standards and procedures.
- Coordinated with kitchen staff to ensure timely food service during events.
- Excelled in managing busy banquet settings, maintaining efficiency under pressure.
- Delivered exceptional customer service to guests during formal dining experiences.
- Assisted in planning floor layouts for optimal guest seating arrangements.
- Maintained cleanliness and organization of service areas throughout events.
- Ensured compliance with health department regulations at all times.
Service Manager
Kennedy Concepts (Cafe 4 & Loco Burro)
Knoxville
04.2021 - 07.2023
- Managed daily operations of cafe and restaurant environments.
- Trained and supervised staff on customer service standards.
- Developed schedules to ensure adequate staffing levels.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Resolved customer complaints in a timely manner.
- Developed and maintained relationships with customers, vendors, and suppliers.
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
- Motivated and supported employees to maintain low turnover.
Laborer
Messer Construction Co.
Knoxville
08.2016 - 06.2019
- Operated heavy machinery for excavation and site preparation tasks.
- Followed safety protocols to maintain a secure work environment.
- Collaborated with team members to complete projects on schedule.
- Prepared job sites by clearing debris and organizing materials.
- Conducted routine inspections of tools and equipment for proper function.
- Completed variety of physical labor tasks.
- Cleaned work area after job completion ensuring all debris is properly disposed of.
- Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.
- Operated and maintained a variety of equipment including hand and power tools.
- Operated various power tools such as drills and saws safely while following manufacturer's instructions.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
Education
South Doyle High School
Knoxville , TNSkills
- Event coordination
- Banquet service
- Staff training
- Health compliance
- Customer satisfaction
- Staff supervision
- Scheduling efficiency
- Effective communication
- Fine dining experience
- Food safety compliance
- Cash handling proficiency
- Event planning assistance
- Staff training and development
- Liquor, wine, and food service
Certification
- Fork lift certified
- Food safety certified
Affiliations
- I love to paint in my free time.
- Family is super important to me.
- Love nature. I go fishing a lot with my fiance & step son.
Timeline
Head Banquet Server
Bella
07.2023 - 07.2025
Service Manager
Kennedy Concepts (Cafe 4 & Loco Burro)
04.2021 - 07.2023
Laborer
Messer Construction Co.
08.2016 - 06.2019
South Doyle High School