Megan Webb
Johnson City
Summary
Detail-oriented professional with a strong background in customer service and compliance. Demonstrated ability to manage high-pressure situations while ensuring quality standards. Ready to contribute to operational excellence and customer satisfaction.
Overview
6
6
years of professional experience
Work History
RCA
USPS
Elizabethton
05.2025 - 08.2025
- Delivered mail and packages to residential and commercial addresses efficiently.
- Sorted incoming and outgoing mail for accurate distribution routes.
Retail Banker
Woodforest National Bank
WEAVERVILLE
05.2022 - 10.2023
- Assisted customers with account openings and inquiries at the bank.
- Processed transactions accurately and efficiently at the teller station.
- Educated clients about banking products and services available.
- Maintained compliance with banking policies and regulations consistently.
911 Telecommunicator
Madison County Sheriff Department
Marshall
01.2021 - 01.2022
- Operated multi-line phone systems to receive emergency calls and inquiries.
- Coordinated with law enforcement and emergency services during high-pressure situations.
- Documented call details accurately in computer-aided dispatch systems.
- Provided clear instructions and support to callers during emergencies.
- Managed radio communications for efficient dispatch of units in the field.
Inspector
Printpack Medical
Marshall
01.2020 - 01.2021
- Conducted thorough inspections of products for quality compliance.
- Documented inspection results and reported discrepancies to management.
- Utilized testing equipment to assess product safety and functionality.
Education
Associate of Science - Criminal Jusitce
Asheville Buncombe Technical Community College
Asheville, NC05-2020
Skills
- Customer service
- Cash handling
- Emergency dispatch
- Quality inspection
- Time management
- Effective communication
- Attention to detail
- Team collaboration
Timeline
RCA
USPS
05.2025 - 08.2025
Retail Banker
Woodforest National Bank
05.2022 - 10.2023
911 Telecommunicator
Madison County Sheriff Department
01.2021 - 01.2022
Inspector
Printpack Medical
01.2020 - 01.2021
Associate of Science - Criminal Jusitce
Asheville Buncombe Technical Community College