- I enjoy helping others and giving back to the community
- Getting involved in local advocacy groups to promote positive change in the community
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Avid Reader
- Volunteering for community initiatives to give back to local communities and make a positive impact
Megann Duncan
Clinton
Summary
Skilled in vital signs monitoring and known for exceptional professionalism, I significantly enhanced patient care at Tennova Medical Center. My expertise in emergency response and compassionate approach improved ICU efficiency and patient satisfaction, showcasing my ability to excel in fast-paced, diverse healthcare environments.
Dedicated to supporting emotional, social and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Care Technician, ICU
Tennova Medical Center
01.2024 - 06.2024
- Assisted in patient transfers and mobility to ensure safe and effective movement.
- Provided emotional support to patients and families, addressing concerns and offering comfort.
- Responded promptly to emergency situations, providing necessary interventions.
- Collaborated with nurses and doctors to develop and implement patient care plans.
- Demonstrated adaptability while working alongside various medical teams including respiratory therapists, dietitians, case managers, and social workers to provide comprehensive patient care.
- Facilitated seamless shift transitions by accurately reporting patient status and progress to incoming healthcare professionals.
- Improved ICU efficiency by promptly responding to call lights and coordinating patient needs with medical staff.
- Aided in the stabilization of critical patients with emergency interventions such as CPR or AED usage under supervision of RNs or physicians.
- Supported patients during recovery periods with proper positioning techniques, wound care, and hygiene assistance.
- Assisted nursing staff in administering medications, monitoring vital signs, and updating electronic health records for accurate documentation.
Medical Receptionist
Tennessee Orthopedic Alliance
03.2023 - 01.2024
- Maintained a clean and organized reception area, creating a welcoming environment for patients.
- Answered and directed phone calls, providing information and assistance to patients and staff.
- Handled patient inquiries with professionalism and empathy, addressing concerns and providing solutions.
- Processed insurance claims and verifications through specialized billing software.
- Used electronic health records software to efficiently manage patient information.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Maintained current and accurate medical records for patients.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
Preschool Assistant Teacher
Pride and Joy Learning Center
07.2021 - 03.2023
- Supervised children during in-classroom activities and on playground.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Supported children''s social and emotional growth by implementing creative play opportunities and group activities.
- Assisted lead teacher in developing age-appropriate curriculum to support child development milestones.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Engaged and entertained children through recreational and educational activities.
- Prepared for lessons by gathering educational materials and setting up equipment.
- Ensured a safe and nurturing environment for all students by adhering to preschool policies and procedures.
- Contributed ideas for classroom decorations that fostered creativity and imagination among young learners.
- Served as an empathetic listener and problem solver when addressing student concerns or conflicts that arose within the classroom.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Promoted language development in students by engaging them in conversations, reading stories, and teaching songs related to various themes.
- Established strong relationships with families by actively participating in school events such as open houses and parent-teacher conferences.
Childcare Assistant Teacher
Rosewood Academy
01.2020 - 06.2021
- Developed engaging lesson plans, enhancing children's cognitive and social skills.
- Encouraged creativity with hands-on activities, promoting self-expression among children.
- Supported children in developing essential social skills, enhancing ability to interact with peers.
- Adapted teaching methods to meet diverse learning needs, ensuring all children had equal opportunities.
Education
Associate of Science - Nursing
Roane State Community College
Harriman, TN05-2026
Skills
- Vital signs monitoring
- Oxygen therapy application
- Professionalism and ethics
- Documentation accuracy
- Medical terminology
- Patient safety protocols
- Emergency response preparedness
- Team collaboration aptitude
- Cultural competency awareness
- Infection control practices
- Advanced cardiac life support
- Basic life support
- CPR certification
- Compassionate care
- Acute care
- Patient education
Certification
- Basic Life Support Certification (BLS)
- CPR/AED Certification
Interests
Timeline
Patient Care Technician, ICU
Tennova Medical Center
01.2024 - 06.2024
Medical Receptionist
Tennessee Orthopedic Alliance
03.2023 - 01.2024
Preschool Assistant Teacher
Pride and Joy Learning Center
07.2021 - 03.2023
Childcare Assistant Teacher
Rosewood Academy
01.2020 - 06.2021
- Basic Life Support Certification (BLS)
- CPR/AED Certification
Associate of Science - Nursing
Roane State Community College
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