Meggan Gorley
Bristol
Summary
Currently a full time employee at Holston Medical Group as a Precertification specialist with experience in healthcare administration and insurance verification. Experience handling complex situations for individuals seeking diagnostic imaging. Reliable, motivation driven and focused on achieving organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Precertification Specialist
Holston Medical Group
Bristol, TN
10.2021 - Current
- -Work closely with providers to obtain authorizations for advanced imaging
- -Insurance eligibility
- -speaking one on one with providers
Phlebotomist
Ballad Health
Bristol, TN
06.2020 - 10.2021
- Collected blood samples using venipuncture and capillary techniques to ensure accurate testing results.
- Maintained organized records of patient information, specimen tracking, and lab documentation for compliance.
- Assisted in training new phlebotomists on safety protocols, procedures, and best practices to enhance team performance.
- Ensured adherence to infection control standards and safety regulations during all phlebotomy procedures.
Total Case Specialist
Agero- KIA
12.2018 - 02.2019
- -Case management, which included managing inbound and outbound calling
- -Obtaining sales documents, loan information, repair order, receipts for case review.
- -Momentum Coach 2019
- - Assisted new hires with on the job training by providing positive coaching, quality scores, escalation approvals
- - Ensured quality by evaluating case audits, and case review.
- -Floor support
- - Assisted other Total Case Specialists with questions, ensured customer satisfaction, assisted with escalated customers.
- -Dealer Call back Pilot Program
Total Case Specialist
Kelly Services
08.2018 - 12.2018
- - Assisted with overflow specialty cases as an outbound project.
- [Led into the fulltime position with Agero, mentioned above]
Education
Northeast State Community College
01.2021
High School - undefined
Tennessee High School
05.2012
Bachelor of Social Work -
King University
Bristol, TN04-2028
Skills
- Microsoft office, Excel, and One Drive
- EMR, Cisco, Webex
- Phlebotomist
- Prior Authorizations
- HIPPA Compliance Awareness
- Organizational Growth
Accomplishments
Graduated with honors society from Phlebotomy school in 2020
President List for the Summer term in 2025
Extra Mile Award with current employer
Certification
- Medical Terminology Certification
- Tecta Certification
- Momentum Graduation Certificate 2019
- KIA Momentum Coach 2019
- Top Performer January 2019
- Top Performer February 2019
- Honors Society
- Employee of the Month
Languages
English
Full Professional
Timeline
Precertification Specialist
Holston Medical Group
10.2021 - Current
Phlebotomist
Ballad Health
06.2020 - 10.2021
Total Case Specialist
Agero- KIA
12.2018 - 02.2019
Total Case Specialist
Kelly Services
08.2018 - 12.2018
High School - undefined
Tennessee High School
Northeast State Community College
Bachelor of Social Work -
King University
CONTACT
- PHONE: 423-963-7855
- EMAIL: Gorley40@gmail.com
- Address: 1568 Rock Rose Rd Bristol TN, 37620
Extra Mile Award
Nominated for going the extra mile during my work day helping patients.