MELANIA RINKIN
Medical Assistant
Bartlett,TN
Summary
National Certified Medical Assistant (NCMA) with 16 years of experience in patient care, phlebotomy, laboratory operations, and DEXA scanning. Known for revitalizing lab operations, improving efficiency, and delivering patient-centered care while maintaining strict HIPAA and OSHA compliance. Committed to contributing versatile clinical and laboratory expertise to a collaborative, patient-focused healthcare team.
Overview
21
21
years of professional experience
2
2
Certifications
Work History
Medical Assistant / Laboratory
Mid-South Internal Medicine
08.2021 - Current
- Supported providers during 100+ examinations and procedures weekly, while educating patients to improve treatment compliance and care plan understanding.
- Achieved 95%+ success rate in difficult venipuncture cases, reducing repeat attempts by 50% and bolstering patient satisfaction scores.
- Directed daily lab operations, processing 100+ specimens/day with 65% faster turnaround.
- Administered 14+ DEXA scans weekly with precision and accuracy.
- Revitalized lab operations, restoring compliance and improving workflow efficiency and establishing the lab reputation for quality and reliability.
- Trained and mentored 6 new staff, strengthening team performance and adherence to best practices.
- Maintained accurate records in EHR systems, processing 100+ patient charts weekly with 100% compliance to HIPAA and regulatory standards.
Medical Assistant / Laboratory
Oakland Primary Care SFMP
10.2018 - 08.2021
- Collected patient histories, vitals, and EKGs, ensuring accurate physician documentation.
- Administered medications and immunizations, ensuring patient comfort and safety.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Empowered patients through education on self-management techniques for chronic conditions.
Medical Assistant / Laboratory
Baylor Family Medicine Southwest
10.2006 - 10.2010
- Performed blood draws, injections, specimen testing, and EKGs.
- Assisted in over 500 exams, wound care, and prescription refills.
- Managed lab supplies while supporting high patient volumes.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Medical Assistant
Mandarin Oaks Family Practice
06.2004 - 01.2005
- Triaged patients, verified insurance, and scheduled appointments.
- Conducted accurate EKGs and phlebotomy procedures.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Performed 50+ phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Education
Associate of Arts Degree - Liberal Studies
University of Phoenix
On-Line05.2016
Medical Assistant Certification - Certified Medical Assistant
Fortis College
Orange Park, FL06.2004
Skills
Patient-focused care
Laboratory specimen collection
Lab equipment operation
Patient flow management
Electronic medical records
Phlebotomy
Patient assessments
Certification
National Certified Medical Assistant (NCMA)
Timeline
Medical Assistant / Laboratory
Mid-South Internal Medicine
08.2021 - Current
Medical Assistant / Laboratory
Oakland Primary Care SFMP
10.2018 - 08.2021
Medical Assistant / Laboratory
Baylor Family Medicine Southwest
10.2006 - 10.2010
Medical Assistant
Mandarin Oaks Family Practice
06.2004 - 01.2005
Associate of Arts Degree - Liberal Studies
University of Phoenix
Medical Assistant Certification - Certified Medical Assistant
Fortis College