Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Melanie Herrera

Arlington

Summary

Experienced with supervising and caring for dogs in daycare environment. Utilizes effective techniques to maintain safe, clean, and stimulating atmosphere for pets. Knowledge of dog behavior and effective communication with both animals and their owners ensures high level of care and satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Canine Coach

Dogtopia
12.2021 - Current
  • Supervised daily activities of dogs, ensuring safety and well-being in daycare environment.
  • Administered basic grooming services including bathing, brushing, and nail trimming to maintain hygiene standards.
  • Monitored health and behavior of dogs, promptly reporting any concerns to management for immediate attention.
  • Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
  • Ensured a positive customer experience by addressing any concerns or questions from clients promptly and professionally.

Server/Host

Olympic Steak and Pizza House
06.2019 - 08.2021
  • Delivered exceptional customer service in fast-paced dining environment.
  • Managed food and beverage orders, ensuring accuracy and timeliness.
  • Trained new servers on menu details, service standards, and operational procedures.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Fountain Worker

Sonic Drive-In
05.2020 - 08.2020
  • Operated fountain beverage machines to deliver high-quality drinks efficiently.
  • Maintained cleanliness and organization of workstations and equipment for optimal service.
  • Trained new team members on beverage preparation and customer service standards.
  • Monitored inventory levels for fountain supplies, ensuring timely restocking.
  • Enhanced customer satisfaction through quick service and effective problem resolution.

Education

High School Diploma -

Arlington High School
Arlington, TN
05-2020

Skills

  • Effective communication
  • Group leadership
  • Personable and friendly
  • Safety protocols
  • Task delegation

Certification

Microsoft certified

Timeline

Canine Coach

Dogtopia
12.2021 - Current

Fountain Worker

Sonic Drive-In
05.2020 - 08.2020

Server/Host

Olympic Steak and Pizza House
06.2019 - 08.2021

High School Diploma -

Arlington High School

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Melanie Herrera