Melanie Herrera
Arlington
Summary
Experienced with supervising and caring for dogs in daycare environment. Utilizes effective techniques to maintain safe, clean, and stimulating atmosphere for pets. Knowledge of dog behavior and effective communication with both animals and their owners ensures high level of care and satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Canine Coach
Dogtopia
Collierville, TN
12.2021 - Current
- Supervised daily activities of dogs, ensuring safety and well-being in daycare environment.
- Administered basic grooming services including bathing, brushing, and nail trimming to maintain hygiene standards.
- Monitored health and behavior of dogs, promptly reporting any concerns to management for immediate attention.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
- Ensured a positive customer experience by addressing any concerns or questions from clients promptly and professionally.
Server/Host
Olympic Steak and Pizza House
Arlington, TN
06.2019 - 08.2021
- Delivered exceptional customer service in fast-paced dining environment.
- Managed food and beverage orders, ensuring accuracy and timeliness.
- Trained new servers on menu details, service standards, and operational procedures.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Fountain Worker
Sonic Drive-In
Arlington, TN
05.2020 - 08.2020
- Operated fountain beverage machines to deliver high-quality drinks efficiently.
- Maintained cleanliness and organization of workstations and equipment for optimal service.
- Trained new team members on beverage preparation and customer service standards.
- Monitored inventory levels for fountain supplies, ensuring timely restocking.
- Enhanced customer satisfaction through quick service and effective problem resolution.
Education
High School Diploma -
Arlington High School
Arlington, TN05-2020
Skills
- Effective communication
- Group leadership
- Personable and friendly
- Safety protocols
- Task delegation
Certification
Microsoft certified
Timeline
Canine Coach
Dogtopia
12.2021 - Current
Fountain Worker
Sonic Drive-In
05.2020 - 08.2020
Server/Host
Olympic Steak and Pizza House
06.2019 - 08.2021
High School Diploma -
Arlington High School