Melanie Medina-Angeles
Nashville
Summary
A bilingual goal driven individual ready to strive and take initiative in the workforce. I take pride in helping others and am especially skilled at assisting customers with limited knowledge by providing clear, step-by-step guidance.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Server
Victor's Taco Shop
Nashville, TN
06.2024 - Current
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed food and beverage orders efficiently, ensuring accuracy and timely delivery.
- Resolved customer inquiries in English and Spanish, enhancing communication effectiveness.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Bookkeeper
Hugo’s Lawn Care LLC
Nashville, TN
2023 - Current
- Maintained accurate financial records using QuickBooks and Excel for transaction tracking.
- Processed accounts payable and receivable, ensuring prompt payment and collection.
- Reconciled bank statements monthly to verify account balances and identify discrepancies.
- Assisted in preparing financial reports for management review, enhancing decision-making processes.
- Completed payroll for employees and maintained detailed records of procedures.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Maintained and processed invoices, deposits, and money logs.
- Established QuickBooks accounting system to reflect accurate financial records.
Server
Louis Taco Shop
Nashville, TN
10.2023 - 06.2024
- Delivered exceptional customer service to incoming and current customers of the establishment.
- Assisted in maintaining cleanliness and organization of dining areas and kitchen.
- Collaborated with team members to maintain consistent and easy going workflow and improve service efficiency.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
Education
Certificate - Cosmetology
Paul Mitchell The School
Hendersonville, TN02.2026
High School Diploma -
Hillsboro High School
Nashville05.2024
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Reliability and punctuality
- Patience and composure
Certification
- Certificate of Completion in Cosmetology, Paul Mitchell School
Languages
Spanish
Professional Working
Timeline
Server
Victor's Taco Shop
06.2024 - Current
Server
Louis Taco Shop
10.2023 - 06.2024
Bookkeeper
Hugo’s Lawn Care LLC
2023 - Current
Certificate - Cosmetology
Paul Mitchell The School
High School Diploma -
Hillsboro High School