Melissa C. Fortenbacker
Nashville
Summary
Highly knowledgeable individual with a successful track record of designing tailored treatment plans for clients. Proven ability to educate clients on proper skincare routines and the benefits of aesthetic treatments. Experienced in analyzing skin type and condition to develop a comprehensive skincare plan for each individual. Committed to providing excellent customer service and building long-term relationships with clients.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Esthetician
The West Glam
02.2022 - 11.2024
- Performed facials, facial massage, microdermabrasion, chemical peels, body scrubs, full body waxing, brow lamination and lash tint/lift
- Specializing in brow shaping and extractions
- Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
- Analyzed skin condition and made appropriate product recommendations.
- Developed personalized treatment plans for clients experiencing acne or other skin issues, leading to improved complexion over time.
- Enhanced spa revenue through upselling additional services and retail products during consultations.
- Educated patients on treatment options.
Esthetician
Zanya’s Salon & Spa
04.2021 - 10.2021
- Performed customized facials, microdermabrasion, body scrubs and full body waxing
- Communicated with guests to assess skin care needs and designed custom services to address individualized goals
- Specialized in skin care analysis to treat and regulate diverse skin conditions
- Documented all client intake data between in Meevo and use as reference for continued planning
- Managed high volume client base and appointment driven atmosphere while constantly positive feedback
- Introverted services on social media platforms to increase client base and drive brand exposure
Esthetician, Receptionist
Beaver Brook Day Spa
01.2019 - 05.2021
- Performed customer facials, microdermabrasion, and waxing sessions
- Explain methods and benefits of all spas with treatments to assist with service selection
- Demonstrated the proper cleansing and care procedures for individuals skin type and recommended long term regimens
- Schedule initial appointments and follow-ups to accommodate time conflicts and promote service retention
- Promote services on social media platforms to increase client base and drive brand exposure
Benefit Arch Expert, Prestige Beauty Advisor
Ulta
10.2018 - 07.2019
- Worked with benefit cosmetics to learn advanced techniques in hair removal, lash application, and brown mapping for increased service competency
- Taught clients how to apply their makeup at home and achieve the best possible look
- Managed daily tasks consisting in sought out opportunities to go above beyond requirements and support business targets
Education
Associate of Arts - Liberal Arts
Raritan Valley Community College
Branchburg, NJ05-2028
Esthetics License -
Raritan Valley Community College
Branchburg, NJ07-2018
Skills
- Customer service
- Expert skin analysis
- Face and body waxing
- High-frequency machine use
- Brow Lamination
- Chemical Peels
- Microdermabrasion
- Facial massage techniques
- Social media marketing
- Verbal and written communication
- Active NJ & TN licensed esthetician
- GM Collins product expert
Certification
- Master Esthetician, G.M. Collins, 2024
- Shear Heaven Domestic Violence Training 2018
Timeline
Esthetician
The West Glam
02.2022 - 11.2024
Esthetician
Zanya’s Salon & Spa
04.2021 - 10.2021
Esthetician, Receptionist
Beaver Brook Day Spa
01.2019 - 05.2021
Benefit Arch Expert, Prestige Beauty Advisor
Ulta
10.2018 - 07.2019
Associate of Arts - Liberal Arts
Raritan Valley Community College
Esthetics License -
Raritan Valley Community College
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