Melissa Cooper
Memphis
Summary
Results-driven accountant with expertise in financial reporting and data analysis. Proven ability to implement process improvements and mentor teams to achieve operational excellence.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Accountant
Gold Star Tax and Financial Services
Memphis , TN
01.2015 - Current
- Led monthly financial closings, ensuring accuracy and compliance with regulatory standards.
- Developed comprehensive tax strategies, optimizing client returns and minimizing liabilities.
- Supervised junior accountants, providing mentorship and fostering a collaborative work environment.
- Implemented process improvements, enhancing efficiency in financial reporting and data analysis.
Supervisor
GMP
Humboldt, TN
05.2021 - 01.2023
- Oversaw daily operations, ensuring compliance with GMP standards and safety regulations.
- Led team in process improvements, enhancing operational efficiency and product quality.
- Mentored staff, fostering skill development and promoting a culture of continuous improvement.
- Implemented training programs for new hires, streamlining onboarding processes and reducing ramp-up time.
- Analyzed workflow data to identify bottlenecks, recommending solutions to optimize productivity.
- Coordinated cross-functional communication between departments to align goals and improve collaboration.
- Managed inventory control systems, ensuring accurate stock levels and minimizing waste.
- Developed performance metrics to evaluate team effectiveness and drive accountability within the workforce.
Sales Agent
Ktg Usa
Memphis, IN
03.2016 - 08.2020
- Developed and maintained relationships with clients to drive sales growth.
- Conducted market research to identify new business opportunities and customer needs.
- Collaborated with cross-functional teams to optimize product offerings and enhance customer satisfaction.
- Provided training and mentorship to junior sales staff, improving team performance.
- Implemented effective sales strategies that increased client retention rates.
- Analyzed sales data to identify trends and inform strategic decision-making.
- Facilitated negotiations with key accounts, securing favorable terms for the company.
- Streamlined reporting processes, enhancing accuracy of sales forecasts and performance metrics.
- Developed strong relationships with clients through excellent customer service and regular followups.
Tax Consultant
Star Tax
Memphis, TN
01.2005 - 04.2015
- Analyzed complex tax regulations to ensure compliance and optimize client outcomes.
- Developed tailored tax strategies for diverse clients, enhancing overall financial performance.
- Led teams in conducting thorough audits to identify discrepancies and minimize risks.
- Mentored junior consultants, fostering professional growth and improving team efficiency.
Education
Associate of Science - Accounting
Southwest Community College
Memphis, TN05-2004
High School Diploma -
Hamilton High
Memphis, TN05-2002
Skills
- Accounting and bookkeeping
- Accounts payable and receivable
- Bank reconciliation
- Bookkeeping
- Financial statements
- Data analysis
- Financial reporting
- Accounts payable
- Account reconciliation
- Attention to detail
- Cash flow analysis
Accomplishments
- Promoted to [Job title ] and assisted with training and supervision of press operators.
- Increased profits by [Number]% without reducing customer satisfaction rates.
- Handled and resolved the largest Number of reporting discrepancies in [time period].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Licensed Tax Specialist- 20 years
Languages
English
Full Professional
Timeline
Supervisor
GMP
05.2021 - 01.2023
Sales Agent
Ktg Usa
03.2016 - 08.2020
Accountant
Gold Star Tax and Financial Services
01.2015 - Current
Tax Consultant
Star Tax
01.2005 - 04.2015
Associate of Science - Accounting
Southwest Community College
High School Diploma -
Hamilton High