Open To Work
Melissa Gresham
La Follette
Summary
Dynamic Sr. Payroll Reporting Analyst with Graebel Companies Inc., skilled in tax reporting and process mapping. Proven track record in optimizing reporting accuracy and enhancing client satisfaction through effective team leadership and quality control auditing. Adept at data analysis, driving improvements that align with organizational goals.
Overview
23
23
years of professional experience
Work History
Canadian Sr. Expense Analyst
Brookfield Global Relocation Services (Formerly Prudential Real Estate and Relocation)
Scottsdale
10.2009 - Current
- Developed Canadian Chart of Accounts for Relo Advantage and maintained tax tables, enabling adherence to CRA requirements for Canadian Adhoc reporting.
- Proficient in Canadian / US payroll reporting both monthly & year-end reporting to accurately provide employees’ relocation tax assistance.
- Managed Expense Analyst caseload, ensuring all functions aligned with broader organizational goals and objectives.
- Played key role in transitioning the Canadian client base from Canada to the Scottsdale office.
- Coordinated training sessions and developed materials to improve employee knowledge and efficiency.
- Coordinated supervisory responsibilities for assignment administration.
Sr. Payroll Reporting Analyst
Graebel Companies Inc.
Aurora
10.2012 - 01.2026
- Managed client reporting calendars and matrices for both client implementations and ongoing client engagements to ensure timely delivery of reports.
- Perform regular payroll calculations and taxability detail reporting.
- Perform regular quality control audits to verify proper expense coding and taxability guidelines are being followed as well as to ensure policy matrices are being adhered to.
- Creating customized adhoc reports to meet the client and internal client needs.
- Designed client specific process mapping and procedures in line with client contract.
- Developed and presented training on expense coding, taxability, and policy matrices at various levels.
- Tracked audit findings and errors to identify training needs and recommend process improvements.
- Participate in system testing projects, as necessary to assist the Accounting Review, Tax Gross Up and Expense Processing teams.
- Assisted with inquiries and research related to expense coding, chart of accounts, policy matrices, and tax-related issues.
Senior Expense Analyst
Prudential Real Estate and Relocation
Scottsdale
11.2005 - 10.2009
- Managed client reporting, billing, payroll, and year-end processing, ensuring compliance with client policies and IRS tax laws to mitigate risks.
- Collaborated with Expense Associates to conduct root cause analysis, enhancing audit processes for greater accuracy and efficiency.
- Provided informational tax guidance simultaneously to multiple client payroll departments based upon client needs and internal requirements.
- Documented tax methodologies for relocation assistance and payroll reporting, providing clarity and consistency in operations.
Expense Associate
Prudential Real Estate and Relocation
Scottsdale
04.2004 - 11.2005
- Audited and tracked customer expense reports and vendor billing to ensure compliance with client policy and IRS tax laws, enhancing accuracy and reliability.
- Collaborated with peers and the Expense Analyst to complete weekly billing reconciliation and deliver accurate reporting to clients on time.
- Updated client process and procedural documentation to uphold ISO certification standards, ensuring consistent client experience.
Real Estate Associate
Prudential Real Estate and Relocation
Scottsdale
10.2002 - 04.2003
- Oversaw large client group moves across regions and territories, created tracking spreadsheets to assess territory impact for account managers.
- Executed key appraisal functions by ordering ERC appraisals, addressing status inquiries, confirming inspections, and entering values into database, ensuring timely and accurate appraisals.
- Developed spreadsheets to improve, inform and maintain quality records of appraisal values.
- Coordinated communication among relocation counselors, directors, and account managers to enhance process efficiency.
Education
High School Diploma -
Center Senior High School
Kansas City, Missouri01-1988
Some College (No Degree) - Psychology
University of Kansas
Lawrence, KansasSkills
- Tax reporting
- Reporting optimization
- Data analysis
- Quality control auditing
- Root cause analysis
- Process mapping
- Microsoft Office Suite
- Share Point
- Smart Sheets
- Equus Global Advantage
- Inventory Management
- Team leader
- Motivator
- Client management
Accomplishments
- ISO/Sigma White Belt Certified
- Recognized as a department coach and developed peers and new hires.
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteSalary Range
$45000/yr - $200000/yrAdditional Information
6 years of experience with remote work from home and prior 5 years on hybrid schedule with dedicated work space containing ergonomic standing desk.
Timeline
Sr. Payroll Reporting Analyst
Graebel Companies Inc.
10.2012 - 01.2026
Canadian Sr. Expense Analyst
Brookfield Global Relocation Services (Formerly Prudential Real Estate and Relocation)
10.2009 - Current
Senior Expense Analyst
Prudential Real Estate and Relocation
11.2005 - 10.2009
Expense Associate
Prudential Real Estate and Relocation
04.2004 - 11.2005
Real Estate Associate
Prudential Real Estate and Relocation
10.2002 - 04.2003
High School Diploma -
Center Senior High School
Some College (No Degree) - Psychology
University of Kansas