Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Juan

Antioch

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

13
13
years of professional experience

Work History

Assistant Manager

Taco Bell
Nashville, TN
07.2013 - Current
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Delegated daily tasks to team members to optimize group productivity.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.
  • Delegated tasks to team members based upon skill level and to achieve organizational goals.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Recruited and trained new employees to meet job requirements.

Education

Radiography

South College
Nashville, TN

Some College (No Degree) - Criminal Justice

Middle Tennessee State University
Murfreesboro, TN

High School Diploma -

Martin Van Buren High School
Queens Village, NY
06.2013

Skills

  • Sales Monitoring
  • Product and Service Knowledge
  • Employee Development
  • Managing Operations and Efficiency
  • Teamwork and Collaboration
  • Team Leadership
  • Problem Resolution
  • Training and Development
  • Complex Problem Solving
  • Work Planning and Prioritization
  • Customer Relations

Timeline

Assistant Manager

Taco Bell
07.2013 - Current

Some College (No Degree) - Criminal Justice

Middle Tennessee State University

High School Diploma -

Martin Van Buren High School

Radiography

South College
Melissa Juan