Melissa Menendez
Lebanon
Summary
Versatile and results-oriented professional with a proven track record in quality control and operations management, notably at Autokiniton. Excelled in staff supervision and quality management, enhancing product standards and team performance. Skilled in business planning and employee scheduling, demonstrating a unique blend of technical and leadership abilities.
Overview
15
15
years of professional experience
Work History
Quality Control Inspector
Autokiniton
12.2021 - Current
- Communicated with production team members about quality issues.
- Monitored product quality at all stages of production process.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Trained other workers in inspection and testing procedures.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
Restaurant Owner
La Costa Mexican Restaurant
11.2013 - 12.2020
- Managed payroll, daily deposits, and cost controls.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
- Managed staff schedules and maintained adequate coverage for all shifts.
Server Shift Leader
Bob Evans Restaurant
01.2010 - 10.2013
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
High School Diploma -
Gaylord High School
Gaylord, MI05-2007
Skills
- Quality control
- Visual inspections
- Staff supervision
- Business planning
- Quality management
- Vendor relations
- Employee scheduling
- Operations management
Timeline
Quality Control Inspector
Autokiniton
12.2021 - Current
Restaurant Owner
La Costa Mexican Restaurant
11.2013 - 12.2020
Server Shift Leader
Bob Evans Restaurant
01.2010 - 10.2013
High School Diploma -
Gaylord High School
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