Melissa Moore
Camden
Summary
Professional with strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, staff training, customer service, and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards.
Overview
6
6
years of professional experience
Work History
Restaurant Manager
Mcworth Mangement
06.2021 - Current
- Oversee daily restaurant operations to ensure efficiency, quality, and customer satisfaction
- Manage and train staff,including scheduling, coaching, and performance evaluations
- Maintain high standards of food safety ,sanitation, and cleanliness throughout the restaurant therefore Ensure compliance with health and safety regulations
- Handle customer concerns and resolve issues promptly to maintain positive guest experiences
- Develop strategies to increase sales,improve service, and enhance customer loyalty
- Implement promotional activities
- Conduct and communicate goals and policy changes
- Reconciled cash drawers at shift end,prepared accurate daily deposits,and enter all deposit information into the company’s system
Assistant Manager
Cash Savers
07.2019 - 06.2022
- Assisted the kitchen manager in overseeing daily kitchen operations to maintain efficiency and food quality
- Scheduling and supervising kitchen staff to ensure consistent performance
- Monitored inventory levels,placed orders,and managed proper rotation of food products
- oversaw prep lists and station organization
- Quickly identified and resolved operational issues,equipment problems and staffing gaps to maintain productivity
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
High School Diploma -
Delhi Highschool
Delhi, CA01-2018
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Time management
- Detail oriented
- Conflict resolution techniques
- Critical thinking
- Customer retention
- Workflow planning
Timeline
Restaurant Manager
Mcworth Mangement
06.2021 - Current
Assistant Manager
Cash Savers
07.2019 - 06.2022
High School Diploma -
Delhi Highschool