Melissa Riley

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
• Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.

• Assisted clients with activities of daily living, promoting independence and quality of life.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

• Responded to customer requests for products, services, and company information.
• Addressed customer inquiries to ensure satisfaction and foster positive service experience.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Investigated and resolved customer inquiries and complaints quickly.

Processing of customer phone orders

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
• Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.