Melissa Sherfey
Kingsport
Summary
Healthcare professional with proven track record in medical environments. Experience supporting healthcare teams and ensuring smooth patient flow. Strong focus on team collaboration and achieving results. Reliable and adaptable with demonstrated skills in patient care and medical record management.
Overview
8
8
years of professional experience
Work History
Registered Medical Assistant
Holston Medical Group
Kingsport
05.2018 - Current
- Contacted pharmacies to submit and refill patients' prescriptions.
- Incorporated outside records into charts and EHR.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Educated patients about medications, procedures and physician's instructions.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Adhered to HIPAA regulations while handling confidential patient information.
- Provided instruction to patients on medication usage and treatment plans.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Documented notes during patient visits.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Maintained updated knowledge through continuing education and advanced training.
Registered Medical Assistant
Ballad Health System
Bristol
03.2017 - 05.2018
- Contacted pharmacies to submit and refill patients' prescriptions.
- Explained treatment procedures and physicians' instructions.
- Incorporated outside records into charts and EHR.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Educated patients about medications, procedures and physician's instructions.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Maintained clinical records according to HIPAA regulations.
- Provided instruction to patients on medication usage and treatment plans.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Documented notes during patient visits.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Maintained updated knowledge through continuing education and advanced training.
Education
High School Diploma -
Medical Assistant
05-1994
Skills
- Patient education
- Vital signs measurement
- EHR management
- Medication administration
- Injection administration
- HIPAA compliance
- Patient scheduling
- Clinical documentation
- First aid and CPR
- Medical terminology proficiency
- Electronic medical records
- Prescription refills
- Certified in basic life support (BLS)
References
References available upon request.
Timeline
Registered Medical Assistant
Holston Medical Group
05.2018 - Current
Registered Medical Assistant
Ballad Health System
03.2017 - 05.2018
High School Diploma -
Medical Assistant
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