MELISSA TRIMM
Elizabethton
Summary
Dynamic healthcare professional with 20 Years experience at Veterans Health Administration VHA, excelling in team building and policy compliance. Proven track record in workflow management and quality assurance, enhancing operational efficiency and patient care. Adept at training and development, fostering collaboration, and driving organizational success through effective communication and problem resolution.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
20
20
years of professional experience
Work History
Supervisory MSA
Veterans Health Administration VHA
Mountain City, TN
03.2025 - Current
- Followed established guidelines and procedures for maximum regulatory compliance.
- Volunteered for and tackled new assignments and tasks to ease staff member burden.
- Supported operations with consistent maintenance and updates of corporate files and records.
- Helped team complete assignments to meet goals.
- Completed assigned tasks with little or no supervision.
- Managed daily tasks and sought opportunities to go beyond requirements and support business targets.
- Assisted team members and managers with tasks to maintain productivity and meet project milestones.
- Used good organizational skills to manage workload.
- Reviewed activities regularly to identify opportunities for improvement.
- Maintains subject matter files and records.
- Develops and maintains tracking logs showing the status of actions and correspondence.
- Ensure files include required documents and are properly signed.
- I have been responsible for the keeping of the file plan for the Mountain City Cboc.
- Responsible for the safekeeping of classified material received in the medical center.
- Determines the requestors authority to receive the requested information. Ensures no privacy violation occurs.
Respiratory Therapist
Veterans Health Administration VHA
Johnson City, TN
05.2006 - 03.2025
- Coordinate daily operations in the Cpap Clinic, including scheduling, clinic set up, enrollment, chart reviews and chronic disease management.
- Develops and implement workflow improvements that increase efficiency and support effective clinic operations.
- Serve as primary liaison among Veterans, Staff, leadership,, and interdisciplinary teams to ensure effective communication and service delivery.
- Conduct quality assurance activities within the blood gas lab to assure compliance with clinical standards.
- Participated in multidisciplinary team meetings to discuss patient progress.
- Maintained accurate patient records and updated treatment plans as necessary.
- Manage community care referrals by coordinating with Veterans, scheduling appointments, providing patient education, and ensuring accurate medical record documentation.
Education
Bachelor of Science - Cardio-pulmonary Science
East Tennessee State University
Johnson City, TN01-2008
Associate of Science - undefined
East Tennessee State University
Johnson City, TN01-2000
Skills
- Team building
- Collaboration
- Microsoft office
- Decision-making
- Training & Development
- Quality Assurance
- Healthcare Operations
- Supervision and leadership
- Attention to detail
- Program Coordination
- Policy Compliance
- Problem resolution
- Flexible and adaptable
- Networking
- Data Analysis
- Workflow Management
- Organization
- Excellent communication
- Administrative Management
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Collaborates with other services
Timeline
Supervisory MSA
Veterans Health Administration VHA
03.2025 - Current
Respiratory Therapist
Veterans Health Administration VHA
05.2006 - 03.2025
Associate of Science - undefined
East Tennessee State University
Bachelor of Science - Cardio-pulmonary Science
East Tennessee State University
Lamba Beta National Honors Society
Was honored with this award while finishing my Rt studies.