Melvin Wright, Jr.
Memphis
Summary
Dynamic Team Leader at the Department of Children’s Services with expertise in case management and policy development. Proven track record in conflict resolution and client assessment, enhancing student performance through collaborative strategies. Successfully implemented effective procedures, fostering positive outcomes for children and families while mentoring staff to achieve excellence.
Overview
15
15
years of professional experience
Work History
Team Leader/Supervisor
Department of Children’s Services
Memphis
04.2010 - Current
- Oversee a team of case managers who provide case management services for assigned children and families.
- Review case history and permanency plans for the children’s well-being, and investigate cases of suspected child abuse.
- Monitored caseloads for timely completion of tasks and client outcomes.
- Served as a liaison between the organization and external agencies providing support services for clients.
- Developed and implemented policies and procedures for case management staff.
- Resolved conflicts between clients, families, care providers, and other stakeholders involved in the case management process.
- Collaborated with teachers to develop strategies for improving student performance in the classroom.
- Consulted with administrators to create policies addressing student behavior concerns or disciplinary actions.
- Conducted assessments of students' cognitive abilities, interests, personality traits and career aspirations.
- Provided individual and group counseling sessions to students in order to discuss academic, social and emotional issues.
Education
Master’s Degree - Social Work (Focused Area-Children And Families)
University of Memphis
Memphis, TN05-2016
Bachelor of Science Degree - Biology
Lane College
Jackson, TN01.1999
Skills
- Case management
- Policy development
- Conflict resolution
- Client assessment
- Data analysis
- Collaboration strategies
- Coaching and mentoring
- Counseling children and families
Accomplishments
- Received the Employee of the Month in 2024.
- Received the Mentorship Award 2024 from Alpha Phi Alpha Fraternity Incorporated.
Organizations
- The Tennessee State Employee Association (TSEA) District 2 Director for the Shelby County Chapter and Higher Education
- Member of Alpha Phi Alpha Fraternity Incorporated.
References
References available upon request.
Timeline
Team Leader/Supervisor
Department of Children’s Services
04.2010 - Current
Master’s Degree - Social Work (Focused Area-Children And Families)
University of Memphis
Bachelor of Science Degree - Biology
Lane College
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