Mena Tawadrous
Nashville
Summary
Dynamic professional with proven leadership at Servier Egypt, adept at driving operational excellence and optimizing processes. Skilled in data-driven decision-making and team performance monitoring, I successfully improved profit margins while managing resources effectively. Committed to achieving ambitious goals through collaboration and strategic initiatives.
Overview
11
11
years of professional experience
Work History
Associate
Amazon
12.2023 - Current
- Started at Pack flow with high standard quality and safety.
- I earned the trust of my manager to complete any new projects in our department.
- Moved to Stow inbound to learn new skills and gain more experience for my ambitious goals at Amazon.
Senior Territory Manager
Servier Egypt Scientific office
Cairo
10.2016 - 11.2023
- Lead a team of five colleagues across multiple assigned tasks to meet operational sales targets.
- Analyze performance data using CRM systems, and identify areas for process optimization.
- Collaborate with senior management and cross-functional teams to execute strategic initiatives that align with corporate goals.
- Conduct operational meetings and set performance expectations, ensuring all members are fully engaged.
- Manage labor planning, scheduling, and resource allocation to ensure efficient operations.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
Shift Supervisor
Private pharmacy
Cairo
06.2014 - 09.2016
- Supervised a team of three associates in daily pharmacy activities, ensuring high levels of performance and safety.
- Assisted in onboarding and training new employees.
- Worked closely with patients' needs and education.
- Identified areas of improvement within the department and implemented necessary changes.
- Assigned tasks to team members based on their strengths and skill sets.
Education
Bachelor of pharmaceutical science - Pharmaceutical Sciences
Faculty of Pharmacy
Egypt06-2014
Skills
- Leadership: team leadership, conflict resolution, and performance monitoring
- Operations: process improvement, inventory management, budgeting
- Technical: Data-driven decision-making, CRM systems, Microsoft Office Suite, Data analysis (Power BI)
Core Competences
Team leadership, Conflict resolution, Performance monitoring, Process improvement, Inventory management, Budgeting, Data-driven decision-making, CRM systems, Microsoft Office Suite, Data analysis (power Pi)
Resources
Resources available upon request
References
References available upon request.
Timeline
Associate
Amazon
12.2023 - Current
Senior Territory Manager
Servier Egypt Scientific office
10.2016 - 11.2023
Shift Supervisor
Private pharmacy
06.2014 - 09.2016
Bachelor of pharmaceutical science - Pharmaceutical Sciences
Faculty of Pharmacy
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