Mendy Allen
Pleasant View
Summary
Accomplished Payroll and Human Resources Specialist with deep expertise in payroll management and compliance.
Overview
27
27
years of professional experience
Work History
HR Generalist
Tailwater Dental Partners
Nashville
04.2025 - Current
- Managed employee onboarding processes, including orientations and exit interviews.
- Administered employee benefits programs and effectively addressed inquiries regarding packages.
- Developed and implemented HR policies to align with company objectives.
- Conducted training sessions on compliance and workplace conduct standards.
- Supported recruitment efforts through candidate screening and interview scheduling.
- Implemented HR software systems to enhance administrative efficiency.
- Maintained accurate personnel records within the HRIS system.
- Compiled reports on hiring, turnover, promotions, and absences for analysis.
Human Resources Manager
Chord Specialty Dental Partners, formerly CPDO
Nashville
10.2021 - 11.2024
- Facilitated employee relations as Human Resources liaison across Tennessee, Indiana, and Pennsylvania.
- Investigated harassment and bullying claims to maintain a safe workplace.
- Managed Family Medical Leave Act, Americans with Disabilities Act, and leave of absence requests for approximately 900 employees.
- Calculated physician payroll based on various compensation rates.
- Scheduled Teams meetings with managers and employees to resolve concerns.
- Assisted in developing an annual performance review system for all staff members.
- Guided leaders through disciplinary actions and termination protocols.
- Audited payroll reports to ensure accuracy of employee compensation.
Payroll/Human Resources/Credentialing Manager
CPDO Management Company
Smyrna
10.2012 - 10.2021
- Processed payroll for 200+ employees semi monthly
- Coordinated wage garnishment payments and deductions
- Processed all end of year reports for tax purposes
- Processed all insurance premium deductions
- Calculated and processed annual bonuses for all employees
- Served as Human Resources liaison between staff and leaders, assisting with employee relations
- Investigated claims of harassment, bullying, etc
- Coordinated meetings with staff for training purposes
- Assisted employees with benefit enrollment
- Audited employee benefit deductions for accuracy
- Responded to all unemployment claims and hearings
- Educated employees on company policies per the employee handbook
- Maintained HRIS system for updates and multiple platforms
- Performed background checks on all new hires
- Onboarded all new hires and rehires, to include E-Verify
- Interacted with providers to obtain necessary documents required for credentialing
- Built and updated CAQH for all providers
- Completed and submitted all insurance applications for credentialing
- Followed up on all applications submitted
- Obtained and updated NPI database
Surgery Scheduling Coordinator
Specialty Surgery Center
Nashville
01.2002 - 06.2012
- Scheduled surgeries for patients, ensuring accuracy and timeliness in all arrangements.
- Coordinated with medical staff to complete necessary paperwork prior to procedures.
- Communicated with insurance companies to verify coverage and obtain required authorizations.
Administrative Assistant
Psychiatric Solutions, Inc
Franklin
08.1999 - 12.2001
- Managed incoming phone lines and efficiently distributed messages.
- Assisted recruitment efforts through bulk mail distribution.
- Maintained inventory levels and ordered office supplies as needed.
Education
High School Diploma -
McGavock
Nashville, TN06-1994
Skills
- HR leadership and policy enforcement
- Employee support and check-ins
- Records management
- Compensation and benefits administration
- Unemployment claims processing
- Staffing optimization
- Payroll administration and corrective actions
- HRIS management and training development
- Orientation preparation and mentoring
- End-to-end payroll management
- Performance management
- Employee relations
Professional References
- Anne Stehle, Former coworker, CPDO Management Company, 931-220-7459
- Lynn Goings, Former manager, CPDO Management Company, 615-478-7166, lynn.cpdo@gmail. com
- Brenda Newell, Former manager, Specialty Surgery Center, 615-924-2806, bnewell@tnosi.com
Timeline
HR Generalist
Tailwater Dental Partners
04.2025 - Current
Human Resources Manager
Chord Specialty Dental Partners, formerly CPDO
10.2021 - 11.2024
Payroll/Human Resources/Credentialing Manager
CPDO Management Company
10.2012 - 10.2021
Surgery Scheduling Coordinator
Specialty Surgery Center
01.2002 - 06.2012
Administrative Assistant
Psychiatric Solutions, Inc
08.1999 - 12.2001
High School Diploma -
McGavock